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Signals are still showing AAM

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Level 1

Hi there, 

 

I am working on decommissioning Audience Manager but still seeing Signals coming from Analytics and the Server-side forwarding for both Analytics and Launch has been disabled. Any thoughts on this?

 

Thanks in advance!

2 Replies

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Employee

Hi there,

I suggest creating a support ticket with the Analytics support team. There's an old legacy server side forwarding that was based on the tracking server domain, (instead of at the report suite level). They would need to check for that and disable it most likely.

Hope that helps,

Seth

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Level 6

You can refer below document. Please check by using mentioned steps. 

https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-21056

You can remove Audience Manager completely by removing its association from these places:

  • Removing DIL code
  • Removing Server-Side Forwarding in Adobe Analytics Library
  • Unpublishing all Analytics Segments
  • Stopping Import/Export workflows in Adobe Campaign
  • Stopping Adobe Target calls
  • Stopping DCM log Ingestion, 3rd Party pixel calls
  • Stopping all your destinations sharing data with any 2nd or 3rd party
  • Stopping all offline data ingestions 

If issue persist then connect with adobe customer care.