Lookup attributes are not populating in segmentation

[shubham10]

Hi All,

I want to establish a relationship from lookup schema to Individual Schema. However, I didn't see any lookup attributes in segmentation. Can anyone please help me how can I setup this?

Note:

Both the Schema are profile enabled 

Ingested data in both the dataset and fragmented successfully

Tried using namespace type both  Non-People Identifier and cross-device for lookup

[DavidRoss91]

Hi @shubham10 

If I'm understanding correctly, you have created an Individual Profile Schema along with a Lookup Schema in AEP, and you want to establish a relationship? Have you followed this documentation by chance?

Define a Relationship Between Two Schemas Using the Schema Editor | Adobe Experience Platform

[shubham10]

Hi @DavidRoss91 Yes I have created an Individual Profile Schema and a lookup schema. Now, I want to establish a relationship from lookup schema to Individual Profile Schema (not vice-versa). I've tried to setup but didn't see any lookup attributes in segmentation creation. Is it expected ?

[arpan-garg]

Hi @shubham10  - Please note that lookup schema should be based on custom class, not an individual profile or an experience event for relationship to work. Its not documented clearly but just sharing my experience with it.

Thanks,

Arpan

[shubham10]

Thank you @arpan-garg . So, what I understand that we didn't establish/setup a relationship from custom class (lookup) to Individual/Event Schema, correct?

[arpan-garg · Accepted solution]

Yes that's correct. Plus the relationship needs to be vice-versa from profile to lookup because audience ui shows you attributes linked to profile and all fields linked to custom class via relationship . I am not sure the other way around will work

[kautuk_sahni]

@shubham10 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!