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HTTP streaming API error: The identity is not present.

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Level 8

I am uploading data to http streaming api. Payload look like this:

Michael_Soprano_1-1719839275286.png

 

The bottom part is not important. I got the error in Monitoring: The identity is not present.The identity is not present.

On the screen you see that there is and ECID (its set up as a primary) and email. How to debug this? 

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @Michael_Soprano  - Can you check your schema definition, what did you set as primary in your schema? Is identitymap set as primary identity in your schema or is it a certain field?

 

Thanks,

Arpan

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Correct answer by
Community Advisor

Hi @Michael_Soprano  - Can you check your schema definition, what did you set as primary in your schema? Is identitymap set as primary identity in your schema or is it a certain field?

 

Thanks,

Arpan