How we can get alerts for DL(distribution List) in AEP?

[TapasMahalik]

We are trying to subscribe an alert for a DL in AEP. So instead of entering multiple emails IDs separated by comma, we can give subscription to one DL and get alerts for a group. How can we do that?

[gkalyan]

@TapasMahalik 

In order to receive alerts, the email address needs to be registered to an Adobe account. So, I don't think it is possible to receive alerts with DL.

Check this endpoint guide for more clarification

https://experienceleague.adobe.com/en/docs/experience-platform/query/api/alert-subscriptions#subscri...

[birlatrimayap]

In order to receive alerts, the email address needs to be registered to an Adobe account.

Birla Trimaya

[Anil_Umachigi · Accepted solution]

@TapasMahalik we had something similar, assuming the DL will have be a valid email address,  you can create a Adobe user in your org ( with relevant read only access) and subscribe to alerts as required. 

Hope that helps 

Anil

[TapasMahalik]

Trying the same. Thank you

[himanshu]

Alerts and notifications are subscribed at a user level. This is how we solved this for a DL.

1. Create a DL with the required people.
2. add the DL email address as a user in admin console and AEP
3. one of the user in the DL can login to admin console and AEP with the user created in step 2 and subscribe to the alerts and notifications.
4. once the subscription is sorted, manage the users with the DL to add remove people to start/stop receiving notifications.