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How does Direct call work in WebSDK

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Level 2

Hello Experts,

 

Earlier we had _satellite.track for Direct calls. How do we achieve the same with Web SDK?

 

Thanks,

Nitin

6 Replies

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Community Advisor

Hey @NitinCT 

 

You can still use _satellite.track method. It is an Adobe Launch/Tag functionality which doesnt get impacted due to WebSDK.

 

It will trigger the rule which can send data using the WebSDK.

 

Hope the above helps.

 

Cheers,

Abhinav

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Community Advisor

Great @NitinCT !

Please mark the answer as correct so that others who have the same query can benefit too.

 

Cheers,

Abhinav

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Level 2

@abhinavbalooni I want to but it doesn't show that option to mark this as a correct answer. 

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Community Advisor

Oh ! It's happening with everyone ! I thought it is an issue with my profile. No worries.

 

@NimashaJain Can you help with this Nimasha ? Users aren't able to mark a reply as correct response. Even I am not getting an option to mark replies as correct response.

 

Cheers,

Abhinav

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Level 5

Hi @NitinCT 

Direct call is event triggering method provided by adobe launch core extension to trigger a rule by listening to the identifier provided in _satellite.track('your direct call identifier') function it is independent from web SDK you can use it in a similar fashion as you are using with Adobe analytics with web SDK action types in any rule.