Error creating audience with Segmentation Evalution Method

[TarinehOl]

Hi there,

We are trying to create an audience with evaluation method as Segmentation but when we try to save it, it says: Ineligible evaluation method.
We don't quite understand why what are the methods that needs to compatible with the audience definition and the documentation is not very clear.

Can anyone assist us?

[Imbalakumar]

Hi @TarinehOl  You have selected the evaluation method as "Streaming", may be you may not having any streaming data in your AEP either through webSDK or transactional data flowing in streaming nature.

Check this with your Adobe AEP team and bring streaming data that will help the segment rule to evaluate and qualify the audiences based on your rules/conditions.

Hope this answers you.

Refer segment builder doc for more details - https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/ui/segment-builder 

1. A segment definition will not be eligible for streaming segmentation in the following scenarios:
2. The segment definition includes Adobe Audience Manager (AAM) segments or traits.
3. The segment definition includes multiple entities (multi-entity queries).
4. The segment definition includes a combination of a single event and an inSegment event.
   For example, chaining the following in a single ruleset: inSegment("e3be6d7f-1727-401f-a41e-c296b45f607a") and CHAIN(xEvent, timestamp, [C0: WHAT(eventType.equals("commerce.checkouts", false)) WHEN(<= 24 hours before now)]).
5. The segment definition uses “Ignore year” as part of its time constraints.

Thanks,

Bala

[Devyendar]

@TarinehOl Inspecting the screenshots you shared, you are trying to use a Sequential segment condition of "After 09/30/2025" this is not supported in Streaming Segments.

Streaming Segment refers to a single incoming event within a time window of less than 24 hours. To successfully create the Streaming Segment remove "After 09/30/2025" condition. If you really want to exclude any audiences who met this criteria before 09/30/2025, you can create a Batch Segment and add it as an Exclude condition to avoid all audiences to met this criteria in the past. In streaming segments you can use Insegments. You also need to ensure that you use a event window of less then 24 hours or today as detailed in the help documents for Streaming Segmentation