Configuring AEP Webhook for Merged Profile Events

[JeanBaro_]

Hello,

I'm setting up an IO Event webhook in Adobe Experience Platform (AEP) to trigger when two profiles, each with a unique GraphID attribute, are merged. After merging, the resulting profile (graph) will temporarily have two GraphID attributes. We need to notify our external systems and AEP itself about this merge so we can remove the extra GraphID attribute, ensuring each profile(graph in AEP) has only one unique identifier that points to the stitched unique profile in AEP.

Any ideas, advice, tips, or documentation on setting this up would be greatly appreciated.

Thanks!

[nnakirikanti · Accepted solution]

@JeanBaro_ As detailed in other thread, there is no such merge profile event fired by platform on the profile collapse, however Adobe came up with a new solution(Identity graph linking rules) to avoid profile collapse, this is still in beta and you can evaluate by reaching Adobe to enable for your tenant.

https://experienceleague.adobe.com/en/docs/experience-platform/identity/features/identity-graph-link...

Let me know if you need further details.

~cheers,

Naresh Nakirikanti.