CJA Connection: backfill failure explanation

[liz25]

Hi there, 

When creating a Connection on CJA, enabling backfill of data for my dataset, after processing the backfill I get a backfill status "backfills failed". 

Is it possible to get an error diagnostic for the failure? What could cause a backfill to fail? 

Thanks in advance, 

Liz

[Nirmal_Jose · Accepted solution]

Hi Liz,

the best possible place I can think of is going through audit log using [1]

[1] - https://developer.adobe.com/cja-apis/docs/endpoints/auditlogs/ 

[MichaelJo13]

Definitely look in the CJA logs (CJA > Tools > Audit Log). Filter to a date and email that initiated the backfill, once you find the particular component type for a backfill which will be "CONNECTION" in this case, click on the info icon on the right of the description for this particular line and copy the description in the popup. I had a similar issue like this and for some reason it showed as "backFillEnabled": false even though it wasn't which was causing our backfills to fail.

Thanks,

MJ