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SOLVED

Audience Creation Not been generated

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Level 2

Hi Team,

I created audience using AEP audience segmentation but it is not showing up in population, its already been 5 hours, not sure if same is bug or am I missing anything?

 

Regards

1 Accepted Solution

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Correct answer by
Level 5

Hello @random_guy_tech ,

Audience generation is not immediate process, it takes 24 hours to generate audience and normally batch is run at 1 PM local time of server.

 

Kindly refer https://experienceleague.adobe.com/en/docs/platform-learn/tutorials/audiences/create-audiences

 

Best regards,

MEIT MEDIA (https://www.meitmedia.com)

Find us on LinkedIn

Contact Us: infomeitmedia@gmail.com

View solution in original post

6 Replies

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Correct answer by
Level 5

Hello @random_guy_tech ,

Audience generation is not immediate process, it takes 24 hours to generate audience and normally batch is run at 1 PM local time of server.

 

Kindly refer https://experienceleague.adobe.com/en/docs/platform-learn/tutorials/audiences/create-audiences

 

Best regards,

MEIT MEDIA (https://www.meitmedia.com)

Find us on LinkedIn

Contact Us: infomeitmedia@gmail.com

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Level 8

Mostly depend on the type of segment you choose and if the data is already in AEP or would be send to AEP 

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Community Advisor

@random_guy_tech 

This depends on when your segment evaluation job run processes for the day. The job runs every 24hrs, but starts at a time chosen by your organization. Once that evaluation job completes, the profile snapshot export job will also run and complete. After that, you will be able to see audiences qualifying profiles.

 

Thanks,

David

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Level 8

adding to list, check on error if any 

- data activity  tab

- monitoring section 

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Administrator

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