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Right to Access – Lookback period reporting requirements

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1/30/23

Description: Walgreens is required to generate access reports for the consumer by reporting data based on the lookback period requirements for the residency state of the consumer. Currently, Adobe reports all data to Walgreens when a customer's request is sent from Walgreens to Adobe.

 

Current behavior:

Walgreens sends the request to Adobe with the below parameters. Adobe takes 4-7 days to process the request and return the report.

{

"profileId": "ŴfĤþ-ÒÏĽ(~Īİ",

    "date": "10-27-2022",

}

 

How would you like the feature to work -

Walgreens will send the below parameters to the same Adobe service URL. Adobe to report all data between ‘date’ and ‘reportStartDate’

If ‘reportStartDate’ has a value of ‘00-00-0000’ then report all data stored in Adobe.

Request attributes sample:

  "profileId": "ŴfĤþ-ÒÏĽ(~Īİ",

    "date": "10-27-2022",

    "splState": "CA/VA/CO/CT",

     "reportStartDate": "01-01-2022"

Adobe serviceUrl:  h target=_blankttps://platform.adobe.io/data/core/privacy/jobs

 

Glossary:

profileId – Customer profile Id

date – Report requested date

reportStartDate – Lookback period date till which the report has to be looked back

splState – Residency state of the consumer

 

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