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Rule is being fired but the related js load is not happening

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Level 2

Hello, 

 

 

On the web page, the rule is being fired but, it didn't load the .js script (in the action) and no error was thrown. Object is not getting inserted.

Event: Window Loaded.

 

 

Please suggest how this could happen.

 

 

 

 

Thanks, 

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3 Replies

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Community Advisor

HI @SivaramM ,

could you give more context e.g., make a screenshot of your rule setup?

Cheers from Switzerland!


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Level 2

Hello @bjoern__koth  ,

 

Thank you for the check. 🙂

 

However, the issue has been fixed by "updating another rule name and the custom code which we have inserted" in the same property.  As, it is loading a different SDK file and causing error. 

 

Regards.

 

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Level 5

Hello @SivaramM , am also facing same error could you please help how to render the personlization with journey using webevent.

 

Thanks

AJODev