Adobe Experience Platform Data Collection

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are adopting AI into their workflows securely, responsibly, and at scale.

This conversation has been locked due to inactivity. Please create a new post.

Keep same ECID as same UV when switching mobile phone

Hi,

Understand that if customer re-install or fresh install the app on the new phone, a new ECID will be generated and thus counted as a new UV.

But what about those cases when the app is transferred from the old phone to new phone, e.g. by using iTune backup for iPhones; using tools like Smart Switch for Samsung; is the ECID going to be unchanged and thus same UV is preserved.

Thanks,

John

Topics

AEP SDK