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SOLVED

XMLForm.exe crashes continuously

funal
Level 2
Level 2

Hello to all,

event log writes below error continuously. what can be the reason and how can we fix this issue? need your help

 

 

Faulting application name: XMLForm.exe, version: 3.6.19011.0, time stamp: 0x5c91e427
Faulting module name: CoolType.dll, version: 5.14.6.42002, time stamp: 0x5ba2eae7
Exception code: 0xc0000409
Fault offset: 0x001d36ae
Faulting process id: 0x21b4
Faulting application start time: 0x01d70210625828e7
Faulting application path: C:\Adobe\Adobe_Experience_Manager_Forms\crx-repository\bedrock\svcnative\XMLFormService\bin\XMLForm.exe
Faulting module path: C:\Adobe\Adobe_Experience_Manager_Forms\crx-repository\bedrock\svcnative\XMLFormService\bin\CoolType.dll
Report Id: 5c9b7bbd-526f-445b-84be-b6e09b186eff
Faulting package full name:
Faulting package-relative application ID:

 

Details:

Log Name: Application
Source: Application Error
Date: 2/13/2021 5:23:02 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: **
Description:
Faulting application name: XMLForm.exe, version: 3.6.19011.0, time stamp: 0x5c91e427
Faulting module name: CoolType.dll, version: 5.14.6.42002, time stamp: 0x5ba2eae7
Exception code: 0xc0000409
Fault offset: 0x001d36ae
Faulting process id: 0x2044
Faulting application start time: 0x01d70213bb05f23a
Faulting application path: C:\Adobe\Adobe_Experience_Manager_Forms\crx-repository\bedrock\svcnative\XMLFormService\bin\XMLForm.exe
Faulting module path: C:\Adobe\Adobe_Experience_Manager_Forms\crx-repository\bedrock\svcnative\XMLFormService\bin\CoolType.dll
Report Id: 11852946-9ff9-4df1-adc7-3dd9f0938f89
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-02-13T14:23:02.030109600Z" />
<EventRecordID>66149</EventRecordID>
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>XMLForm.exe</Data>
<Data>3.6.19011.0</Data>
<Data>5c91e427</Data>
<Data>CoolType.dll</Data>
<Data>5.14.6.42002</Data>
<Data>5ba2eae7</Data>
<Data>c0000409</Data>
<Data>001d36ae</Data>
<Data>2044</Data>
<Data>01d70213bb05f23a</Data>
<Data>C:\Adobe\Adobe_Experience_Manager_Forms\crx-repository\bedrock\svcnative\XMLFormService\bin\XMLForm.exe</Data>
<Data>C:\Adobe\Adobe_Experience_Manager_Forms\crx-repository\bedrock\svcnative\XMLFormService\bin\CoolType.dll</Data>
<Data>11852946-9ff9-4df1-adc7-3dd9f0938f89</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

1 Accepted Solution
Arun_Patidar
Correct answer by
Community Advisor
Community Advisor

Hi,

Is this related to AEM Forms? Then you should move this question in dedicated forum.

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-forms/ct-p/adobe-experienc...

 

View solution in original post

1 Reply
Arun_Patidar
Correct answer by
Community Advisor
Community Advisor

Hi,

Is this related to AEM Forms? Then you should move this question in dedicated forum.

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-forms/ct-p/adobe-experienc...

 

View solution in original post