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WebP images support in AEMAACS and dynamic media

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Community Advisor

We are getting process failed after uploading webp format assets in aemaacs .

As we are using dynamic media as well seems this issue persist due to DM .

 

Does anyone facing the same with webp images ?

 

Thanks

Himanshu

Himanshu Jain
5 Replies

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Community Advisor

Hi @Himanshu_Jain 

 

The image service only works for assets located under /content/dam and it won’t work for images uploaded directly to the page and stored under a cq:Page object. Such assets will still be delivered with the Adaptive Image Servlet as a fallback.

 

Thanks,

Pallavi Shukla

 

 

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Community Advisor

Hi @Pallavi_Shukla_ ,

We are uploading in DAM not directly on page.

 

Thanks

Himanshu

Himanshu Jain

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Community Advisor

Hi @arunpatidar ,

We are using AEMAACS and as per documentation webp is supported .

The only concern is process failed after uploading the asset .

 

Thanks

Himanshu

Himanshu Jain

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Level 8

@Himanshu_Jain  , What is the error that you are getting ? WebP assets are supported by AEMaacs but they are not part of the support file formats when it comes to Dynamic media. May be that's the problem. 

 

Below is the documentation link for supported image formats in Dynamic media. 

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/assets/file-format-...