Url in the browser gets stripped after cf#

[BigT168]

In Firefox and IE, sometimes, when clicking a link within a page, the next page is loaded but the path in the browser is stripped to become http://server:port/cf#_. I didn't see any error message in the console. 

Does anyone know what's the issue and how to resolve it?

Thanks.

[smacdonald2008]

Read this older community thread:

https://forums.adobe.com/thread/1042245

[Sham_HC]

H BigT,

Is it happening for geometrixx also?  What ever the cases I have so far was due to custom implementation & especially conflicting with javascript library jquery without using clientlibrary and accessing with cdn urls. 

Thanks,

Sham

Twitter: @adobe_sham

[TheRealUpWorks]

Hi Sham -

All JS and JS libs use clientlibs and are not pulled from a CDN. Any other thoughts or possibilities?

[BigT168]

Thank you for the response.

However, it is not URL shortening we have the issue.

Here is the issue:

    When  you bring up a page under the CQ5 author, the URL as http://server:port/cf#/content/site/test.html in the Firefox or IE browser path, after the page is loaded, the path in the browser becomes http://server:port/cf#_, it stripped out the /content/site/test.html. But the same URL, it is fine under the Chrome.

[Sham_HC · Accepted solution]

Have you overlayed any oob component especially Util.js .  Otherwise in firebug are you seeing any javascript errors. If not in network tab on what point it stops?  File a daycare & specialist will assist you.

Thanks,

Sham

Tweet: adobe_sham

[smacdonald2008]

Are you using the latest versions of these web browsers? 

[BigT168]

Yes, we are using the latest version of the browser. (evergreen browsers)

Per my coworker, intermittently. this happened for Chrome as well.

[asn11]

HI All,

We are facing exactly same issue.

Did you get any solution to this ? or identified the root cause of this issue as to why it would happen?

Any help is really appreciated.

Thanks in advance.

Regards

[smacdonald2008]

I am checking with the support team to see if there is a updated fix or KB for this issue. 

[asn11]

Thanks Scott, that would be a great help.

I see an error on console tab of browser which says "Uncaught TypeError : cannot read property util of undefined" 

Few observations:

When I remove cf# from URL page loads just fine with showing sidekick but well not with content finder.

But as soon as we add cf# to url it gets changed to localhost:502/cf#_ with the above mentioned error in console.

[kautuk_sahni]

Hi Allhad

Please find below the answer from support team.

"If it is an http to https redirect happening then you would need hotfix 6922. if you are on AEM6.0 or if are are on AEM6.1 then you should install SP1.  This happens when HTTPS is terminated at the load balancer."

I hope this will help you.

Thanks and Regards

Kautuk Sahni

[asn11]

HI Kautuk,

Thanks you for all help.

Trying to understand the answer provided , its a standalone author instance so why a load balancer would come into picture?BTW we are using 5.6.1

[kautuk_sahni]

asn_177 wrote...

HI Kautuk,

Thanks you for all help.

Trying to understand the answer provided , its a standalone author instance so why a load balancer would come into picture?BTW we are using 5.6.1

I will forward your response back to the support team.

~kautuk