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SOLVED

unable to submit the RTE component after making the changes

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Level 2

RTE error.PNG

1 Accepted Solution

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Correct answer by
Level 10

Figure out if this happens just for your credentials only?

Share the appropriate logs/screenshots that show 403 error

Find out what has changed since the last time it worked fine

Ask the admin user/other super users to test the same fn, if possible

View solution in original post

7 Replies

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Employee Advisor

Hello,

- What is your AEM version?

- Do you see this error in OOTB text component?

- Check if there is an error in the browser console or error logs.

- is this issue happening on all pages?

Regards,

Vishu

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Level 2

- I'm using AEM 6.4

- I don't have idea about it

- yes, Its showing 403 forbidden error

- yes

Please help me in that ASAP.

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Level 10

403 indicates that you might not have appropriate permissions for modify that component/page.

Are you sure that you've correct EDIT/DELETE permissions

Is it possible to try with 'admin' credentials?

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Level 2

Yes, I have the EDIT/DELETE permissions but not admin rights

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Level 2

Before this error is not showing, its showing recently

Avatar

Correct answer by
Level 10

Figure out if this happens just for your credentials only?

Share the appropriate logs/screenshots that show 403 error

Find out what has changed since the last time it worked fine

Ask the admin user/other super users to test the same fn, if possible