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SOLVED

Unable to deserialize property 'replication Content'

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Level 4

When performing the replication the below error is thrown.Unable to deserialize property 'replication Content'.Please suggest the steps to fix this.

regards,
Sakthi

1 Accepted Solution

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Correct answer by
Level 10

If you are publishing through custom workflow step make sure to take care of cluster awarness.

Below steps are must & to be honest need a call to access the situation. Please file official support request.

#1 Install the hotfixes NPR-3728 and NPR-3729 (to upgrade sling.event and workflow bundles) from ticket and http://helpx.adobe.com/experience-manager/kb/cq561-available-hotfixes.html
#2 Disable job distribution and increase topology heart beat interval
#3 Reorder the sling ids in the topology so the master id is ordered first
#4 Clean up all workflows and jobs (as the data previous to the hot fixes might be corrupt)

  1. Go to http://host:port/crx/explorer
  2. Login as admin
  3. Browse to /var/eventing
  4. Move all subnodes of /var/eventing under /tmp for later deletion. (this includes jobs, distribution, timed-jobs, etc.)
  5. Save All
  6. Restart the CQ cluster (stop slaves, restart master, then start slaves)

7.Go to http://host:port/workflow to go to the workflow console

  1. Terminate all running workflows
  2. Validate whether or not everything is working correctly.
  3. Assuming everything is now working, go back to http://host:port/crx/explorer and login as admin
  4. Browse to /tmp and and right click the jobs node then select "Delete Recursively"
  5. Disable "preliminary scan" and run (this will delete the bad jobs)
  6. Repeat step 11 and 12 for each of the nodes moved under /tmp in step 4.

View solution in original post

7 Replies

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Level 10

Aem version? Is it cluster envirnoment?   Entire logs stacktrace helps.

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Level 4

IT is a clustered environment.The AEM version is 5.6.1.

Attached the logs.

We are unable to clear the replication queue.Please suggest ways to clear the queue.

Also nothing is getting published.

Avatar

Correct answer by
Level 10

If you are publishing through custom workflow step make sure to take care of cluster awarness.

Below steps are must & to be honest need a call to access the situation. Please file official support request.

#1 Install the hotfixes NPR-3728 and NPR-3729 (to upgrade sling.event and workflow bundles) from ticket and http://helpx.adobe.com/experience-manager/kb/cq561-available-hotfixes.html
#2 Disable job distribution and increase topology heart beat interval
#3 Reorder the sling ids in the topology so the master id is ordered first
#4 Clean up all workflows and jobs (as the data previous to the hot fixes might be corrupt)

  1. Go to http://host:port/crx/explorer
  2. Login as admin
  3. Browse to /var/eventing
  4. Move all subnodes of /var/eventing under /tmp for later deletion. (this includes jobs, distribution, timed-jobs, etc.)
  5. Save All
  6. Restart the CQ cluster (stop slaves, restart master, then start slaves)

7.Go to http://host:port/workflow to go to the workflow console

  1. Terminate all running workflows
  2. Validate whether or not everything is working correctly.
  3. Assuming everything is now working, go back to http://host:port/crx/explorer and login as admin
  4. Browse to /tmp and and right click the jobs node then select "Delete Recursively"
  5. Disable "preliminary scan" and run (this will delete the bad jobs)
  6. Repeat step 11 and 12 for each of the nodes moved under /tmp in step 4.

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Level 4

Attached the screen shot of the queue and the logs.We are unable to clear the queue that is active.

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Level 4

Hi,

Thanks a lot for the reply.I was able to download and install NPR-3728 but NPR-3729 is not available for download.

https://helpx.adobe.com/experience-manager/kb/cq561-available-hotfixes.html# in the link 3729 is not available for download.Only the name is mentioned.

Please can you suggest any other url from where the 3729 can be downloaded.

regards,
Sakthi

 

Avatar

Level 10

ADOBE AEM wrote...

Hi,

Thanks a lot for the reply.I was able to download and install NPR-3728 but NPR-3729 is not available for download.

https://helpx.adobe.com/experience-manager/kb/cq561-available-hotfixes.html# in the link 3729 is not available for download.Only the name is mentioned.

Please can you suggest any other url from where the 3729 can be downloaded.

regards,
Sakthi

 

 


As mentioned in kb article please file support request to get package.