Stat file not getting created in Dispatcher cache directory

[Naren1925]

Hi Team,

From today morning we are having this weird issue in production. All of a sudden on one dispatcher the stat file is not updating and after I remove the stat file, it is not generating a new one. On the other dispatcher to invalidate the cache it is taking 3-5 mins of delay. Before it was very quick. Once I activate the page, and go to dispatcher url and check it, it always used to give me the updated content immediately. Nothing has changed recently at dispatcher level. Few dispatcher conf file snippets.

 /docroot "/docroot/apache-www/aemcache"

      /statfileslevel "2"

      /allowAuthorized "0"

      /serveStaleOnError "1"

Log File

[Wed Mar 29 18:41:55 2017] [D] [3739(140628268660480)] Found farm LexmarkPublishFarm for www.lexmark.com

[Wed Mar 29 18:41:55 2017] [D] [3739(140628268660480)] checking [/content/iss/www-lexmark-com/Test/test3.html]

[Wed Mar 29 18:41:55 2017] [D] [3739(140628268660480)] never flushed [/docroot/apache-www/aemcache/content/iss/.stat] -> use cache [/docroot/apache-www/aemcache/content/iss/www-lexmark-com/Test/test3.html]

[Wed Mar 29 18:41:55 2017] [D] [3739(140628268660480)] cache-action for [/content/iss/www-lexmark-com/Test/test3.html]: DELIVER

[Wed Mar 29 18:41:55 2017] [D] [3739(140628268660480)] request declined

[Wed Mar 29 18:41:55 2017] [I] [3739(140628268660480)] "GET /content/iss/www-lexmark-com/Test/test3.html" - - 0ms

Any quick help would be appreciated !!

Thanks,

Narendra N

[MC_Stuff · Accepted solution]

Hi Narendra,

Article [A] will help at what leve stat file is created. Send the log with debug enabled.

[A]  https://cqdump.wordpress.com/2008/12/26/dispatcher-cache-content-delivery-and-invalidation/

Thanks,

[sandeepm744005]

Trust you have already tried restarting the dispatcher ? Have a look into below forum for some more details -

http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experience-manage...