Sites is blank and editor too after installing last SP / Uncaught SlingException

[fbfr]

Hi,

Our DEV author env is having issues after the installation of the last SP.

Sites is blank, same as editor.
We get the following logs :
"02.12.2024 13:56:11.821 *ERROR* [172.28.9.14 [1733144171491] GET /sites.html/content HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught SlingException java.lang.NullPointerException: null at org.apache.jsp.libs.cq.gui.components.coral.admin.page.columnitem.columnitem__002e__jsp.getActionRels(columnitem__002e__jsp.java:111) at org.apache.jsp.libs.cq.gui.components.coral.admin.page.columnitem.columnitem__002e__jsp._jspService(columnitem__002e__jsp.java:351) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) [org.apache.sling.scripting.jsp:2.6.0]"

Restarting the env did not work. Let me know if you might find a solution !

Thanks

[MukeshYadav_]

Hi @fbfr ,

You can check from system console http://localhost:4502/system/console/bundles if all bundle are active, if not which bundle is not active and why(which dependency not resolved).

eg.

 

Thanks

[fbfr]

Hi, thanks for checking ! 

All bundles are active : "Bundle information: 634 bundles in total - all 634 bundles active"

[Tethich]

@MukeshYadav_ 
Thanks for using my screenshots for a another recent post where I used them first: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/rabbitmq-5-6-and-above-con...

[fbfr]

Hi @Tethich,

Any remark regarding my issue ?

[Tethich]

What version of AEM are you using? What java version do you have installed ? Are you using some ACS Commons stuff as well maybe ?

Try to rebuild your clientlibs: http://localhost:4502/libs/granite/ui/content/dumplibs.rebuild.html
Try to clear class loader: http://localhost:4502/system/console/fsclassloader
More details in here: https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-16543

[PRATHYUSHA_VP]

Hi @fbfr 

Can you please update from which version you tried to upgrade your latest SP ?

Thanks

[fbfr]

Hi @PRATHYUSHA_VP ,

Updated to ServicePack 6.5.22.0

[fbfr]

No solution was found except reinstalling the environment.
Restart and Back-up did not work.