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Sidekick Workflow tab Issue

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Level 10

Hello,

Has anyone come across this issue wherein, in AEM, 5.6 and 5.6.1, should the workflow on a payload fail, the sidekick workflow tab is completely blank as opposed to containing "Translation" and "Workflow" drop down.

I have cleared the workflow instances under /etc/workflow/instances folder, but no luck.

Any information?

Regards,

1 Accepted Solution

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Correct answer by
Level 10

Looks like browser cache or cq cache (/var/clientlibs)

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8 Replies

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Level 10

NitroHazeDev wrote...

Hello,

Has anyone come across this issue wherein, in AEM, 5.6 and 5.6.1, should the workflow on a payload fail, the sidekick workflow tab is completely blank as opposed to containing "Translation" and "Workflow" drop down.

I have cleared the workflow instances under /etc/workflow/instances folder, but no luck.

Any information?

Regards,

 

This is what i see after a single failed workflow.

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Level 10

Any error in  firebug console & also at net tab do you see any 404?

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Level 10

That certainly looks like a bug that you came across. Can you log a day care ticket.

http://helpx.adobe.com/marketing-cloud/experience-manager.html

Thanks

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Level 10

Sham HC wrote...

Any error in  firebug console & also at net tab do you see any 404?

 

Attached the error snapshot as seen in Chrome , i don't see 404 error.

I will attach firefox error in

TypeError: pageInfo.workflowInfo.model is undefined            widgets.js(161083)

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Level 10

NitroHazeDev wrote...

Sham HC wrote...

Any error in  firebug console & also at net tab do you see any 404?

 

Attached the error snapshot as seen in Chrome , i don't see 404 error.

I will attach firefox error in

TypeError: pageInfo.workflowInfo.model is undefined            widgets.js(161083)
 

 

Attaching error in FF, no 404

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Level 10

On restart i see the workflow tab functioning normally, wonder what the issue is. Occurred in 5.6 and 5.6.1

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Correct answer by
Level 10

Looks like browser cache or cq cache (/var/clientlibs)

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Level 1

widgets.js:163768 Uncaught TypeError: Cannot read property 'wcm' of undefined .

The problem occurs when we are upgrading from 5.6, 6.0 to uppper version of aem or install service pack. i have resolved this issue by overlaying the sidekick.js and then inside there is method loadWorflowtab.

In that please change the line

var pageInfo=CQ.WCM.getPageInfo(this.getPath(), true).

It will resolve the problem