SideKick not working properly

[adobe_cq1]

hi,

while i am in webpage my sidekick is not working properly, i added screenshot of how it is showing when i am in my web page. if anyone knows why this problem occurring pls help me to get rid of from this.[img]1.PNG[/img][img]Capture.PNG[/img] 

[Feike_Visser1]

My first guess is that it has to do with your custom css.

Can you check on the Geometrixx-site, how it behaves?

[adobe_cq1]

yap, in geomatrixx its working properly, so,  what is the mistake with my site 

[Feike_Visser1]

Usually it is something in the css that is impacting the sidekick.

I normally check with Chrome developer tools or Firebug to see what css-elements are the cause of this.

[adobe_cq1]

hi,

but how that custom css will get impact on sidekick, actually our custom css is component specific right. could you give some clear description, so that i can fix this issue.

[alvawb1 · Accepted solution]

Sorry, not sure what you mean. If the developer tools Feike suggested don't help you troubleshoot this issue, please feel free to open a ticket at http://helpx.adobe.com/marketing-cloud/experience-manager.html