RTE issue with multi field in AEM6.3.0

[tushaar_srivastava]

Hi,

Problem: If I select some text and try to hyperlink it by clicking on the hyperlink icon, the text gets unselected and the cursor moves to the beginning of the paragraph. So, I am unable to hyperlink any text.

Can you Please suggest me the way to overcome this problem without uploading any Service Packs, currently I am using AEM6.3.0

@kautuk_sahni  @arunpatidar 

[arunpatidar · Accepted solution]

Hi,

I checked this in 6.3 and working as expected. which browser are you using?

Can you check if there is any error in browser console?

[tushaar_srivastava]

I am using Google Chrome, and Arun is this RTE in Multifield?  AEM 6.3.0

[arunpatidar]

Hi Tushar, yes this is inside Multifield and I am also using 6.3

[tushaar_srivastava]

Hi Arun, I noticed that Dev environment AEM6.3.0 where we do development and the other environment QA where we deploy it's like pre-prod. RichText under multifield is not working in QA and the QA environment is of version AEM6.3.0.2.

Suppose If we Upload the package from https://helpx.adobe.com/experience-manager/using/multifield_aem63.html (i.e. rich text under multifield) in AEM6.3.0 and AEM6.3.0.2, and test the RTE under Multifield in AEM6.3.0 it works fine, but in AEM6.3.0.2 if we author 1st RTE and try to give hyperlink, and same way 2nd RTE and try to give hyperlink, in that case it fails. Tried debugging in Richtext.js, but not able to find the root cause

Findings :  I found some OOTB if we compare JS Between AEM6.3.0 and AEM6.3.0.2

OOTB RTE ClientLib Folder /libs/clientlibs/granite/richtext

https:/www.localhost:4502/libs/clientlibs/granite/richtext.min.js
\libs\clientlibs\granite\richtext\js\Coral.templates.js 

/libs/clientlibs/granite/richtext/js/rte/ui/dialogs/LinkBaseDialog.js
/libs/clientlibs/granite/richtext/core/js/commands/Link.js  

[arunpatidar]

It could be the bug, raise a day care ticket to get appropriate patch