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SOLVED

Retain inbox item after SLA timeout

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Level 2

Hi,

I was looking out to retain the workflow inbox item after an SLA timeout.

Is there any in-built way to retain it? Or do we need to customize a time handler?

Any reference is much appreciated.

Thanks.

1 Accepted Solution

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Correct answer by
Level 10

I did not see any mention of this in the docs.  THis looks like you would need to use custom logic.

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1 Reply

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Correct answer by
Level 10

I did not see any mention of this in the docs.  THis looks like you would need to use custom logic.