Problems with duplicated and outdated content fragments in AEM

[Aaron_Dempwolff]

Hello, what happens is that I have a component that shows a list of products, these products are content fragments, what we did is that we update the content fragments, when we go to the author it looks nice and updated, but when we go to publish the products are duplicated and not only that, the duplicates have the old information.

We have already made a support ticket with Adobe to clean the CDN and dispatcher cache but still the same problem.

What else can I do?

I don't know if the problem could also be because when we deleted the old content fragments we didn't click on unpublish.

[daniel-strmecki]

Hi @Aaron_Dempwolff,

the delete action should also unpublish assets, but maybe something went wrong. I suggest you check in the Repository Browser if the old content is still present in the publisher database.

If so, you can try to unpublish the parent folder and then publish again. Unfortunately there is no way to delete wrong data on production using the OOTB UI. You can ask Adobe support to delete it or instruct your dev team to create a custom servlet or workflow for deleting it. On our project we created a custom UI for such situation, where we can delete/update production content based on a SQL2 query.

Hope this helps,

Daniel