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Post replies submitted but then dissapear

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Level 3

 

Lately I saw that my comments/replies on communities topics are initially showing up after I post them, but after few seconds they totally disappear. I did not kept the text, so those are lost.

 

Anyone else experienced this symptom ?

5 Replies

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Level 6

Not with posts, but I experienced the same issue with blogs. Submitted a new blog and then it was lost, not even saved in drafts.

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Level 3

This is not alright. If this happens for enough number of people, I believe Adobe must do smth about it. Since last week, on aprox 10 post, I lost 5 comments.

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Community Advisor

@kautuk_sahni 

Could you please check internally if replies are disappearing?

 

I recall having a similar issue in the past, where my reply to a question was added as a new thread or discussion rather than appearing as a direct reply to the original question.



Arun Patidar

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Level 3

@arunpatidarWhat do you mean by "internally" in this case ?

 

This is one example. Here at the end I was replying to the topic owner, writing for several minutes, submitting the response, ti appeared after the few seconds, then suddenly page refreshed itself and my comment puffff... gone, like the wind .No way to retrieve it.

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/handling-runmodes-ams-to-a...Of course now it now showing so you there's nothing to check

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Community Advisor

Hi @Tethich 
I meant, Kautuk can check internally with Adobe Team if there any issue with replies.



Arun Patidar