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SOLVED

pageinfo.json: ItemNotFoundException

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Level 1

When we tried to visit  pages in AEM this morning, any of them could not show up, however they had been working fine till yesterday and we hadn't made any changes since then. When we check the error log, there is a 600MB text file in which there repeatedly wrote "/lib/foundation/core/pageinfo.json: ItemNotFoundException" while we can not find the file "pageinfo.json" anywhere in AEM,  Therefore I have to come here for help,  I would be very thankful if anyone could tell me how to solve this problem...

1 Accepted Solution

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Correct answer by
Level 9

Hi Filo,

It indicates repository in inconsistent state. Restore from back up & share your instance copy/logs with official support team. They will find the cause for issue.

Thanks,

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2 Replies

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Level 5

can you check if all bundles are active and jcr:content node exists inside the pages node ? try rename the error log file and restart the server and check if there is any startup logs which shed more light on whats going on. Difficult to guess what could be an issue unless more information provided.

Avatar

Correct answer by
Level 9

Hi Filo,

It indicates repository in inconsistent state. Restore from back up & share your instance copy/logs with official support team. They will find the cause for issue.

Thanks,