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On click of Manage Tags for an Asset folder throws an error

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Level 4

I'm using AEM 6.5.13 now.
We have performed the smart tags configuration at cloud services very recently. We have not done any customization in the OOTB Smart Tag workflow. I'm able to get smart tags when I subject the OOTB workflow to each individual assets. All good until this part.

 

Now, when I click on Manage Tags for a particular folder(sample-smart-tag-check) which contains images with smart tags in it as per screenshot-1. I'm experiencing an unusual error (refer screenshot-2).

Can someone help me with your expertise in solving this problem.

 

  • screenshot-1

samsundar23_0-1681901036141.png

  • screenshot-2

samsundar23_1-1681901256881.png

 

Thanks and Regards
SHYAMSUNDAR TK

2 Replies

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Community Advisor

Is manage tag for image inside folder is working for you? It seems in 2nd screenshot it’s looking for specific image 

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Level 4

Yes.

Its working for me if I select the image and click on manage tags.

The problem arises when I click manage tag on selecting the folder.

 

I have raised the adobe daycare ticket for the same.
Adobe support team could replicate the issue in the fresh AEM instance and they agreed on providing a workaround of hot-fix for the same.