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SOLVED

Not able to edit the page in author environment

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Level 2

When attempting to edit a page on the non-production AEM author instance via the dispatcher, I encounter the following console error, which prevents content authors from editing the page. This issue occurs even for the admin user.
Error:
Uncaught Error: Components could not be loaded
at Object.<anonymous> (core.js:1117:308)

In the network tab, I see a 500 response for the call:
/libs/wcm/core/content/components.1741267885819.json

1 Accepted Solution

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Correct answer by
Level 2

@martin_ecx_io  @konstantyn_diachenko Thanks for the response. The issue was resolved after restarting the dispatcher and clearing the cache.

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3 Replies

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Community Advisor

Hi @Nishanth_KR ,

 

Could you please provide the whole exception stack trace?

 

Best regards,

Kostiantyn Diachenko.

Kostiantyn Diachenko



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Community Advisor and Adobe Champion

Are you able to confirm if this is on AEM as a Cloud Service, or 6.5? 

 

Does this happen for all pages, including newly created ones?

 

Do you see anything in the error logs at the point of this request?

 

As Kostiantyn said - if you can share the full stack trace and content of the 500 response, this may help pin down the cause.

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Correct answer by
Level 2

@martin_ecx_io  @konstantyn_diachenko Thanks for the response. The issue was resolved after restarting the dispatcher and clearing the cache.