Multifield RTE Not retaining the Saved values when we reopened the componet

[shaikyakoob]

Hi Team,

Simple question in AEM 6.2 one of the greatest Developer has created one custom component, that custom component xml i am pasting in this chat, recently we migrated from aem 6.2 to aem 6.5, after migration this component is not retaining the values,  i mean when i re open the dialog field are empty, but in crx-de and page i can see the previous configured values. Please some one help me on this issue. for clarification i tried all the solutions which was previously given by our community members, but non of the solutions works me

<?xml version="1.0" encoding="UTF-8"?>
<jcr:root xmlns:sling="http://sling.apache.org/jcr/sling/1.0" xmlns:cq="http://www.day.com/jcr/cq/1.0" xmlns:jcr="http://www.jcp.org/jcr/1.0" xmlns:nt="http://www.jcp.org/jcr/nt/1.0"
          jcr:primaryType="nt:unstructured"
          jcr:title="HelpDesk"
          sling:resourceType="cq/gui/components/authoring/dialog"
          helpPath="en/cq/current/wcm/default_components.html#Text">
    <content
            jcr:primaryType="nt:unstructured"
            sling:resourceType="granite/ui/components/foundation/container">
        <layout
                jcr:primaryType="nt:unstructured"
                sling:resourceType="granite/ui/components/foundation/layouts/fixedcolumns"/>
        <items jcr:primaryType="nt:unstructured">
            <column
                    jcr:primaryType="nt:unstructured"
                    sling:resourceType="granite/ui/components/foundation/container">
                <items jcr:primaryType="nt:unstructured">
                    <fieldset
                            jcr:primaryType="nt:unstructured"
                            jcr:title="Configuration"
                            sling:resourceType="granite/ui/components/foundation/form/fieldset">
                        <layout
                                jcr:primaryType="nt:unstructured"
                                sling:resourceType="granite/ui/components/foundation/layouts/fixedcolumns"/>
                        <items jcr:primaryType="nt:unstructured">
                            <column
                                    jcr:primaryType="nt:unstructured"
                                    sling:resourceType="granite/ui/components/foundation/container">
                                <items jcr:primaryType="nt:unstructured">
                                    <title
                                            jcr:primaryType="nt:unstructured"
                                            sling:resourceType="granite/ui/components/foundation/form/textfield"
                                            fieldDescription="Enter Component Title"
                                            fieldLabel="Title"
                                            maxlength="80"
                                            name="./title"/>
                                    <tabularFields

                                            jcr:primaryType="nt:unstructured"
                                            jcr:title="cards content"
                                            sling:resourceType="/apps/commons/widgets/touchui-tabular-multifield"
                                            class="full-width"
                                            name="tabularFields"
                                            fieldDescription="Click '+' to add a new link"
                                            composite="{Boolean}true">

                                        <field
                                                jcr:primaryType="nt:unstructured"
                                                sling:resourceType="granite/ui/components/foundation/container"
                                                acs-commons-nested="">

                                            <items jcr:primaryType="nt:unstructured">
                                                <column
                                                        jcr:primaryType="nt:unstructured"
                                                        sling:resourceType="granite/ui/components/coral/foundation/container">
                                                    <items jcr:primaryType="nt:unstructured">
                                                        <contactInfo
                                                                jcr:primaryType="nt:unstructured"
                                                                sling:resourceType="cq/gui/components/authoring/dialog/richtext"
                                                                name="./contactInfo"
                                                                fieldDescription="Please enter  Info"
                                                                fieldLabel="Contact Info"
                                                                useFixedInlineToolbar="{Boolean}true">
                                                            <rtePlugins jcr:primaryType="nt:unstructured">
                                                                <format
                                                                        jcr:primaryType="nt:unstructured"
                                                                        features="*"/>
                                                                <justify
                                                                        jcr:primaryType="nt:unstructured"
                                                                        features="*"/>
                                                                <lists
                                                                        jcr:primaryType="nt:unstructured"
                                                                        features="*"/>
                                                                <paraformat
                                                                        jcr:primaryType="nt:unstructured"
                                                                        features="*"/>
                                                                <links
                                                                        jcr:primaryType="nt:unstructured"
                                                                        features="*"/>
                                                                <table
                                                                        jcr:primaryType="nt:unstructured"
                                                                        features="-">
                                                                    <hiddenHeaderConfig
                                                                            jcr:primaryType="nt:unstructured"
                                                                            hiddenHeaderClassName="cq-wcm-foundation-aria-visuallyhidden"
                                                                            hiddenHeaderEditingCSS="cq-RichText-hiddenHeader--editing"/>
                                                                </table>
                                                                <rtePlugins jcr:primaryType="nt:unstructured">
                                                                    <format
                                                                            jcr:primaryType="nt:unstructured"
                                                                            features="bold,italic"/>
                                                                    <justify
                                                                            jcr:primaryType="nt:unstructured"
                                                                            features="-"/>
                                                                    <links
                                                                            jcr:primaryType="nt:unstructured"
                                                                            features="modifylink,unlink"/>
                                                                    <lists
                                                                            jcr:primaryType="nt:unstructured"
                                                                            features="*"/>
                                                                    <misctools jcr:primaryType="nt:unstructured">
                                                                        <specialCharsConfig jcr:primaryType="nt:unstructured">
                                                                            <chars jcr:primaryType="nt:unstructured">
                                                                                <default_copyright
                                                                                        jcr:primaryType="nt:unstructured"
                                                                                        entity="&amp;copy;"
                                                                                        name="copyright"/>
                                                                                <default_euro
                                                                                        jcr:primaryType="nt:unstructured"
                                                                                        entity="&amp;euro;"
                                                                                        name="euro"/>
                                                                                <default_registered
                                                                                        jcr:primaryType="nt:unstructured"
                                                                                        entity="&amp;reg;"
                                                                                        name="registered"/>
                                                                                <default_trademark
                                                                                        jcr:primaryType="nt:unstructured"
                                                                                        entity="&amp;trade;"
                                                                                        name="trademark"/>
                                                                            </chars>
                                                                        </specialCharsConfig>
                                                                    </misctools>
                                                                    <paraformat
                                                                            jcr:primaryType="nt:unstructured"
                                                                            features="*">
                                                                        <formats jcr:primaryType="nt:unstructured">
                                                                            <default_p
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    description="Paragraph"
                                                                                    tag="p"/>
                                                                            <default_h1
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    description="Heading 1"
                                                                                    tag="h1"/>
                                                                            <default_h2
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    description="Heading 2"
                                                                                    tag="h2"/>
                                                                            <default_h3
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    description="Heading 3"
                                                                                    tag="h3"/>
                                                                            <default_h4
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    description="Heading 4"
                                                                                    tag="h4"/>
                                                                            <default_h5
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    description="Heading 5"
                                                                                    tag="h5"/>
                                                                            <default_h6
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    description="Heading 6"
                                                                                    tag="h6"/>
                                                                            <default_blockquote
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    description="Quote"
                                                                                    tag="blockquote"/>
                                                                            <default_pre
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    description="Preformatted"
                                                                                    tag="pre"/>
                                                                        </formats>
                                                                    </paraformat>
                                                                    <table
                                                                            jcr:primaryType="nt:unstructured"
                                                                            features="-">
                                                                        <hiddenHeaderConfig
                                                                                jcr:primaryType="nt:unstructured"
                                                                                hiddenHeaderClassName="cq-wcm-foundation-aria-visuallyhidden"
                                                                                hiddenHeaderEditingCSS="cq-RichText-hiddenHeader--editing"/>
                                                                    </table>
                                                                    <tracklinks
                                                                            jcr:primaryType="nt:unstructured"
                                                                            features="*"/>
                                                                </rtePlugins>
                                                            </rtePlugins>
                                                            <uiSettings jcr:primaryType="nt:unstructured">
                                                                <cui jcr:primaryType="nt:unstructured">
                                                                    <inline
                                                                            jcr:primaryType="nt:unstructured"
                                                                            toolbar="[format#bold,format#italic,format#underline,#justify,#lists,links#modifylink,links#unlink,#paraformat]">
                                                                        <popovers jcr:primaryType="nt:unstructured">
                                                                            <justify
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    items="[justify#justifyleft,justify#justifycenter,justify#justifyright]"
                                                                                    ref="justify"/>
                                                                            <lists
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    items="[lists#unordered,lists#ordered,lists#outdent,lists#indent]"
                                                                                    ref="lists"/>
                                                                            <paraformat
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    items="paraformat:getFormats:paraformat-pulldown"
                                                                                    ref="paraformat"/>
                                                                        </popovers>
                                                                    </inline>
                                                                    <dialogFullScreen
                                                                            jcr:primaryType="nt:unstructured"
                                                                            toolbar="[format#bold,format#italic,format#underline,justify#justifyleft,justify#justifycenter,justify#justifyright,lists#unordered,lists#ordered,lists#outdent,lists#indent,links#modifylink,links#unlink,table#createoredit,#paraformat,image#imageProps]">
                                                                        <popovers jcr:primaryType="nt:unstructured">
                                                                            <paraformat
                                                                                    jcr:primaryType="nt:unstructured"
                                                                                    items="paraformat:getFormats:paraformat-pulldown"
                                                                                    ref="paraformat"/>
                                                                        </popovers>
                                                                    </dialogFullScreen>
                                                                    <tableEditOptions
                                                                            jcr:primaryType="nt:unstructured"
                                                                            toolbar="[table#insertcolumn-before,table#insertcolumn-after,table#removecolumn,-,table#insertrow-before,table#insertrow-after,table#removerow,-,table#mergecells-right,table#mergecells-down,table#mergecells,table#splitcell-horizontal,table#splitcell-vertical,-,table#selectrow,table#selectcolumn,-,table#ensureparagraph,-,table#modifytableandcell,table#removetable,-,undo#undo,undo#redo,-,table#exitTableEditing,-]"/>
                                                                </cui>
                                                            </uiSettings>
                                                        </contactInfo>
                                                    </items>
                                                </column>


                                            </items>

                                        </field>

                                    </tabularFields>
                                </items>
                            </column>
                        </items>
                    </fieldset>
                </items>
            </column>
        </items>
    </content>
</jcr:root>

[Mahedi_Sabuj · Accepted solution]

Hi @shaikyakoob, I would recommend to update your cq:dialog by replacing the tabular multifield widget with the Granite Coral multifield. This will require you to update and reauthor the dialog, as well as make corresponding adjustments to your Sling model.

<tabularFields jcr:primaryType="nt:unstructured"
  sling:resourceType="granite/ui/components/coral/foundation/form/multifield"
  composite="{Boolean}true"
  fieldDescription="Click 'Add' to add more item."
  fieldLabel="Cards Content">
  <field jcr:primaryType="nt:unstructured"
    sling:resourceType="granite/ui/components/coral/foundation/container"
    name="./tabularFields">
    <items jcr:primaryType="nt:unstructured">
      <contactInfo jcr:primaryType="nt:unstructured"
        sling:resourceType="cq/gui/components/authoring/dialog/richtext"
        name="./contactInfo"
        fieldDescription="Please enter  Info"
        fieldLabel="Contact Info"
        useFixedInlineToolbar="{Boolean}true">
        <rtePlugins jcr:primaryType="nt:unstructured">
          ......  
        </rtePlugins>
        <uiSettings jcr:primaryType="nt:unstructured">
          <cui jcr:primaryType="nt:unstructured">
            ......
          </cui>
        </uiSettings>
      </contactInfo>
    </items>
  </field>
</tabularFields>

[shaikyakoob]

You are Pro AEM Developer @Mahedi_Sabuj , issue was resolved, Thank so much for helping on this issue.