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Missing user mappings for experience fragment service, ERROR messages in log

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Level 7

hi folks, I get hundreds of these error messages during authoring and I don't even use experience fragments!  I tried to get rid of them by adding the service user mapping for experience-fragments-service via the console configMgr, which worked fine. However my attempts to do it via a conf file failed.  The package deployed fine, but only some other pre-existing experience-fragments user mappings showed up in the system console, and the error messages resumed. Maybe it is because it is an internal feature that I can't add user mappings for it via the conf files ?   Anyone know how to get rid of the messages? thanks!

 

[EventAdminAsyncThread #10] com.adobe.cq.xf.impl.adobetarget.TargetVariationModificationListener Cannot derive user name for bundle com.adobe.cq.cq-experience-fragments [304] and sub service experience-fragments-service

 

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1 Accepted Solution

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Correct answer by
Employee

Somebody might have accidentally deleted the configuration for the service user by clicking delete in the /system/console/configMgr.  I would suggest you add the missing mappings manually again via /system/console/configMgr UI in the affected environment.

 

If the problem is affecting many environments then please contact our support team to debug the root cause.

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2 Replies

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Correct answer by
Employee

Somebody might have accidentally deleted the configuration for the service user by clicking delete in the /system/console/configMgr.  I would suggest you add the missing mappings manually again via /system/console/configMgr UI in the affected environment.

 

If the problem is affecting many environments then please contact our support team to debug the root cause.

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Level 7
Thanks for the reply! The problem is that the customer doesn't allow manual use of the configMgr UI so I can't do that on the Prod servers. Also the manual updates are wiped out at every new code install. I will open a ticket. Thanks again!