Microsoft Bot with AEM

[ar_girish]

Hi,

I am looking to integrate the Microsoft/Azure Chat bot with AEM sites. Please help me out here how i can achieve it.

Regards,

Giri

[Peter_Puzanovs]

Dear Giri,

Have a look at following answer[0] it's pretty relevant to your question.

[0] ChatBot in AEM application

Regards,

Peter

[ar_girish]

Hi,

That did not help me.

Regards,

Giri

[raj_mandalapu · Accepted solution]

There is no OOTB integration framework to integrate with chatbots, you need to write custom code. I suggest first understand how the Microsoft chatbot works. ask the person who is providing chatbot on  how to integrate with other systems

I feel integration is not that much complex, either you need to load either javascript or iframe which loads chatbot interface on AEM page and also we may need to configure endpoint URL but I am not sure this varies system to system, some systems it manages within the Javascript and in some systems you need to configure externally

The endpoint takes an input JSON or some other format and sends a response back, I hope this gives some high-level idea

[smacdonald2008]

As raja points out - you need to know how it works outside of AEM and then implement it within AEM. There are examples or community articles for this use case/