Many Occurence of "Cannot convert byte data com.adobe.forms.foundation.oauth.model.OAuthConfigSlingModel Error" in error.log

[varaande]

Hi Team,

When we do some log analysis we counter many occurrence related "CryptoException" , Kindly let me what is configuration missing at system/console  to to fix  below error in log .

"

*ERROR* [sling-default-2-AdobeSignRefreshTokenScheduleJob]com.adobe.granite.crypto.CryptoException: Cannot convert byte data com.adobe.forms.foundation.oauth.model.OAuthConfigSlingModel Error while decrypting the Refresh Token "

Regards

Vara

[sherinregi]

Hi @varaande 

Crypto exception(com.adobe.granite.crypto.CryptoException) is usually encountered, when the config was generated in one environment different hmac/master and used in a different environment.

You can copy the same key and use it in you env and do a vmstat(http://localhost:4502/system/console/vmstat). That should help in here.In case you are looking for articles that talks about the key sharing PFB some useful links

https://www.nextrow.com/blog/adobe-experience-manager/crypto-support-in-aem-part-2

https://exadel.com/news/aem-tip-cryptosupport-key-sharing-and-troubleshooting/

[varaande]

Hi sherinregi

How fix this error . Client team ask us fix most of errors in log other we have provide justification for each error saying its not impacting any thing.

Regards

Vara

[sherinregi · Accepted solution]

@varaande 

One questions here .Are you seeing this error in all environments like dev/preprod/ prod or on specific environments. ?

In your case the token will be encrypted using one set of key and system trying to decrypt the same config in another instance which has different keys causing the issue. You can synchronize the keys by copying the same set to all instances which means decryption will happen without throwing any issue. So in one of the instance where you don't see this error use the same keys in other instances and restart .Follow the below guide 

https://exadel.com/news/aem-tip-cryptosupport-key-sharing-and-troubleshooting/

[kautuk_sahni]

@varaande Did you find the suggestion from @sherinregi helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.