Lock Payload Step in AEM Cloud

[AdityaSuratwala]

I have added the OOTB Lock and unlock payload steps in my custom workflow in AEM cloud but it is not locking the page. Is there any configuration I need to do in order to make it work. I have already enabled the flag for "Enable lock and unlock WorkflowProcess" in Adobe Granite Workflow Configuration Service and checked the permission for workflow-process-service user. it has full access for content path. 
Same issue with the OOTB create version step as well, it is not creating page version.
Is there something else I am missing here?

[MukeshYadav_]

Hi @AdityaSuratwala ,

You may refer https://experienceleague.adobe.com/en/docs/experience-manager-learn/foundation/workflow/use-the-work...

Also you may check permission if the user have enough permission.

Also is there any error in log?

Thanks

[AdityaSuratwala · Accepted solution]

Hi @MukeshYadav_ ,

Thanks for the reply, I figured out the issue was because the payload path was appended with /jcr:content due to the way the workflow launcher was configured. I have now modified the launcher so that the payload will have the page path and can see both page lock and version steps are working as expected.