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SOLVED

left/right arrows missing for Tags/keywords every where in all environments

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Level 3

Hi ,

I am unable to see the left and right arrows while trying to open any of the tags from any where in the page.I am not able to see anything in the logs.
Could you please help me to find out the issue.Please find the screen shot below

L_2923.tmp.PNG

Thanks,

Pallavi

1 Accepted Solution

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Correct answer by
Level 10

Looks like a bug. I would open a support ticket so Eng can fix this.

View solution in original post

7 Replies

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Level 1

Do you see any javascript errors in the console? If so, can you paste the snapshot of it?

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Level 3

Hi Archana,

I couldn't even find any logs in console nor in network tab.

Thanks,

Pallavi

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Level 3

The below came upon page load :

granite.min.js:63 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.

XMLHttpRequest.open @ granite.min.js:63

But there was no logs upon clicking on the tags.

Thanks,

Pallavi

Avatar

Correct answer by
Level 10

Looks like a bug. I would open a support ticket so Eng can fix this.

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Level 3

Can you please send me support ticket ID , so that I can also follow up.

Thanks,

Pallavi

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Level 3

Hi ,

Also Can you please say which is the file / node which is important for displaying the arrows.
I can see in my local environment everything is fine.. It seems some file got deleted bymistake.
Please let me know.

Thanks,

Pallavi

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Level 1

Hello Pallavi

  Is your issue resolved? We are facing the same problem as you mentioned. Keen to know the solution

Thanks

Chandrapal Reddy