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issues with new certification portal

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Level 3

Hello People 

Anyone has faced issues with new Certification Portal? I have given two exams since Adobe moved to ProctorU. 

1. Guardian Browser is painfully slow in Apple MacBook.
2. The proctors seems very joining the session. 

3. After you clear the exam, it is taking ages to get the shareable certification even though I have passed the exam. I have given an exam on 4th of Nov, 2024 and passed it. I am yet to receive the official certification. 

 

Anyone else facing similar issues? 

 

Prithvi

1 Accepted Solution

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Correct answer by
Community Advisor

Hi, 


You can send an email to support and ask if anything happened with your exam certif@adobe.com or  adobepartnersupport@examity.com 

 

Hope this helps



Esteban Bustamante

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1 Reply

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Correct answer by
Community Advisor

Hi, 


You can send an email to support and ask if anything happened with your exam certif@adobe.com or  adobepartnersupport@examity.com 

 

Hope this helps



Esteban Bustamante