Issues with AEM 6.3 SP1 Upgrade

[KiranK_Edem]

Hi All,

I have recently upgraded my 6.3 instance to SP1 by installing the package. After the installation when I try to access the DAM folders I am seeing the below error. Any idea on whats going on?

Also I am unable to save any Asset properties or folder properties in DAM.

<<HOST>>/mnt/overlay/dam/gui/content/assetsrouter.html

Internal Server Error

Cannot serve request to /mnt/overlay/dam/gui/content/assetsrouter.html in /libs/dam/gui/components/admin/assetsrouter/assetsrouter.jsp

Exception:

java.lang.NullPointerException at org.apache.jsp.libs.dam.gui.components.admin.assetsrouter.assetsrouter_jsp._jspService(assetsrouter_jsp.java:158) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:502) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:449) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:346) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:101) at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:607) at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:388) at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:184) at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:491) at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:552) at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77) at com.day.cq.wcm.core.impl.WCMDeveloperModeFilter.doFilter(WCMDeveloperModeFilter.java:119) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:156) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:375) at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:190) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:96) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:282) at org.apache.sling.engine.impl.SlingRequestProcessorImpl.dispatchRequest(SlingRequestProcessorImpl.java:322) at org.apache.sling.engine.impl.request.SlingRequestDispatcher.dispatch(SlingRequestDispatcher.java:211) at org.apache.sling.engine.impl.request.SlingRequestDispatcher.include(SlingRequestDispatcher.java:104) at com.day.cq.wcm.core.impl.WCMComponentFilter$ForwardRequestDispatcher.include(WCMComponentFilter.java:516) at org.apache.jsp.libs.cq.Page.Page_jsp._jspService(Page_jsp.java:106) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:502) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:449) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:346) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:101) at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:607) at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:388) at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:184) at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:491) at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:552) at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77) at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:156) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:375) at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:190) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:96) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:282) at org.apache.sling.engine.impl.filter.RequestSlingFilterChain.render(RequestSlingFilterChain.java:49) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:71) at com.day.cq.wcm.core.impl.warp.TimeWarpFilter.doFilter(TimeWarpFilter.java:109) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet.doFilter(SaferSlingPostServlet.java:114) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.granite.rest.impl.servlet.ApiResourceFilter.doFilter(ApiResourceFilter.java:70) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.granite.requests.logging.impl.RequestLoggerImpl.doFilter(RequestLoggerImpl.java:126) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.granite.rest.assets.impl.AssetContentDispositionFilter.doFilter(AssetContentDispositionFilter.java:96) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.granite.csrf.impl.CSRFFilter.doFilter(CSRFFilter.java:217) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at org.apache.sling.security.impl.ContentDispositionFilter.doFilter(ContentDispositionFilter.java:180) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.wcm.core.impl.AuthoringUIModeServiceImpl.doFilter(AuthoringUIModeServiceImpl.java:367) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter.doFilter(RedirectFilter.java:248) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at uk.co.oddson.core.filters.LoggingFilter.doFilter(LoggingFilter.java:50) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.uk.lboddson.core.filters.LoggingFilter.doFilter(LoggingFilter.java:50) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter.doFilter(RequestProgressTrackerLogFilter.java:107) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.cq.social.commons.cors.CORSAuthenticationFilter.doFilter(CORSAuthenticationFilter.java:91) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:221) at com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet.doFilter(FormsHandlingServlet.java:138) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.granite.optout.impl.OptOutFilter.doFilter(OptOutFilter.java:76) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:221) at com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet.doFilter(CoreFormHandlingServlet.java:131) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.day.cq.wcm.core.impl.WCMRequestFilter.doFilter(WCMRequestFilter.java:90) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.cq.history.impl.HistoryRequestFilter.doFilter(HistoryRequestFilter.java:122) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.cq.mcm.campaign.servlets.CampaignCopyTracker.doFilter(CampaignCopyTracker.java:100) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:83) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:81) at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:60) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:138) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:73) at com.adobe.granite.resourceresolverhelper.impl.ResourceResolverHelperImpl.doFilter(ResourceResolverHelperImpl.java:83) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68) at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:151) at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:219) at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:85) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:79) at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74) at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:96) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74) at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:295) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74) at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:138) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74) at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74) at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:72) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135) at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74) at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:128) at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:587) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97) at org.eclipse.jetty.server.Server.handle(Server.java:499) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257) at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555) at java.lang.Thread.run(Thread.java:748) 

Request Progress:

      0 TIMER_START{Request Processing} 3 COMMENT timer_end format is {<elapsed microseconds>,<timer name>} <optional message> 27 LOG Method=GET, PathInfo=null 32 TIMER_START{handleSecurity} 1961 TIMER_END{1927,handleSecurity} authenticator org.apache.sling.auth.core.impl.SlingAuthenticator@1f3c170c returns true 2266 TIMER_START{ResourceResolution} 2558 TIMER_END{291,ResourceResolution} URI=/mnt/overlay/dam/gui/content/assetsrouter.html resolves to Resource=MergedResource [path=/mnt/overlay/dam/gui/content/assetsrouter, resources=[Ljava.lang.String;@3984cc59] 2580 LOG Resource Path Info: SlingRequestPathInfo: path='/mnt/overlay/dam/gui/content/assetsrouter', selectorString='null', extension='html', suffix='null' 2580 TIMER_START{ServletResolution} 2584 TIMER_START{resolveServlet(/mnt/overlay/dam/gui/content/assetsrouter)} 2603 TIMER_END{18,resolveServlet(/mnt/overlay/dam/gui/content/assetsrouter)} Using servlet /libs/cq/Page/Page.jsp 2606 TIMER_END{25,ServletResolution} URI=/mnt/overlay/dam/gui/content/assetsrouter.html handled by Servlet=/libs/cq/Page/Page.jsp 2611 LOG Applying Requestfilters 2663 LOG Calling filter: com.adobe.granite.resourceresolverhelper.impl.ResourceResolverHelperImpl 2683 LOG Calling filter: org.apache.sling.i18n.impl.I18NFilter 2687 LOG Calling filter: com.adobe.granite.httpcache.impl.InnerCacheFilter 2695 LOG Calling filter: org.apache.sling.rewriter.impl.RewriterFilter 2699 LOG Calling filter: com.adobe.cq.mcm.campaign.servlets.CampaignCopyTracker 2702 LOG Calling filter: com.adobe.cq.history.impl.HistoryRequestFilter 2983 LOG Calling filter: com.day.cq.wcm.core.impl.WCMRequestFilter 2992 LOG Calling filter: com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet 2996 LOG Calling filter: com.adobe.granite.optout.impl.OptOutFilter 3003 LOG Calling filter: com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet 3006 LOG Calling filter: com.adobe.cq.social.commons.cors.CORSAuthenticationFilter 3009 LOG Calling filter: org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter 3011 LOG Calling filter: com.uk.lboddson.core.filters.LoggingFilter 3014 LOG Calling filter: uk.co.oddson.core.filters.LoggingFilter 3017 LOG Calling filter: com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter 3020 LOG Calling filter: com.day.cq.wcm.core.impl.AuthoringUIModeServiceImpl 3106 LOG Calling filter: org.apache.sling.security.impl.ContentDispositionFilter 3110 LOG Calling filter: com.adobe.granite.csrf.impl.CSRFFilter 3115 LOG Calling filter: com.adobe.granite.rest.assets.impl.AssetContentDispositionFilter 3119 LOG Calling filter: com.adobe.granite.requests.logging.impl.RequestLoggerImpl 3128 LOG Calling filter: com.adobe.granite.rest.impl.servlet.ApiResourceFilter 3133 LOG Calling filter: com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet 3135 LOG Calling filter: com.day.cq.wcm.core.impl.warp.TimeWarpFilter 3143 LOG Applying Componentfilters 3145 LOG Calling filter: com.day.cq.personalization.impl.TargetComponentFilter 3148 LOG Calling filter: com.day.cq.wcm.core.impl.WCMComponentFilter 3593 LOG Calling filter: com.day.cq.wcm.core.impl.WCMDebugFilter 3618 TIMER_START{/libs/cq/Page/Page.jsp#0} 4290 LOG Including resource MergedResource [path=/mnt/overlay/dam/gui/content/assetsrouter/jcr:content, resources=[Ljava.lang.String;@48ec2aeb] (SlingRequestPathInfo: path='/mnt/overlay/dam/gui/content/assetsrouter/jcr:content', selectorString='null', extension='html', suffix='null') 4296 TIMER_START{resolveServlet(/mnt/overlay/dam/gui/content/assetsrouter/jcr:content)} 4314 TIMER_END{16,resolveServlet(/mnt/overlay/dam/gui/content/assetsrouter/jcr:content)} Using servlet /libs/dam/gui/components/admin/assetsrouter/assetsrouter.jsp 4316 LOG Applying Includefilters 4319 LOG Calling filter: com.day.cq.personalization.impl.TargetComponentFilter 4321 LOG Calling filter: com.day.cq.wcm.core.impl.WCMComponentFilter 5009 LOG Calling filter: com.day.cq.wcm.core.impl.WCMDebugFilter 5016 LOG Calling filter: com.day.cq.wcm.core.impl.WCMDeveloperModeFilter 5031 TIMER_START{/libs/dam/gui/components/admin/assetsrouter/assetsrouter.jsp#1} 7141 LOG SCRIPT ERROR: 7150 TIMER_END{2117,/libs/dam/gui/components/admin/assetsrouter/assetsrouter.jsp#1} 7251 LOG Filter timing: filter=com.day.cq.wcm.core.impl.WCMDeveloperModeFilter, inner=2, total=2, outer=0 7275 LOG Filter timing: filter=com.day.cq.wcm.core.impl.WCMDebugFilter, inner=2, total=2, outer=0 7278 LOG Filter timing: filter=com.day.cq.wcm.core.impl.WCMComponentFilter, inner=2, total=3, outer=1 7771 LOG SCRIPT ERROR: 7777 TIMER_END{4157,/libs/cq/Page/Page.jsp#0} 7789 LOG Filter timing: filter=com.day.cq.wcm.core.impl.WCMDebugFilter, inner=5, total=5, outer=0 7791 LOG Filter timing: filter=com.day.cq.wcm.core.impl.WCMComponentFilter, inner=5, total=5, outer=0 7860 LOG Filter timing: filter=com.adobe.cq.dam.webdav.impl.io.DamWebdavRequestFilter, inner=0, total=5, outer=5 7863 LOG Filter timing: filter=com.day.cq.wcm.core.impl.warp.TimeWarpFilter, inner=5, total=5, outer=0 7866 LOG Filter timing: filter=com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet, inner=5, total=5, outer=0 7868 LOG Filter timing: filter=com.adobe.granite.rest.impl.servlet.ApiResourceFilter, inner=5, total=5, outer=0 7871 LOG Filter timing: filter=com.adobe.granite.requests.logging.impl.RequestLoggerImpl, inner=5, total=5, outer=0 7873 LOG Filter timing: filter=com.adobe.granite.rest.assets.impl.AssetContentDispositionFilter, inner=5, total=5, outer=0 7876 LOG Filter timing: filter=com.adobe.granite.csrf.impl.CSRFFilter, inner=5, total=5, outer=0 7878 LOG Filter timing: filter=org.apache.sling.security.impl.ContentDispositionFilter, inner=5, total=5, outer=0 7881 LOG Filter timing: filter=com.day.cq.wcm.core.impl.AuthoringUIModeServiceImpl, inner=5, total=5, outer=0 7883 LOG Filter timing: filter=com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter, inner=5, total=5, outer=0 7886 LOG Filter timing: filter=uk.co.oddson.core.filters.LoggingFilter, inner=5, total=5, outer=0 7888 LOG Filter timing: filter=com.uk.lboddson.core.filters.LoggingFilter, inner=5, total=5, outer=0 7891 LOG Filter timing: filter=org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter, inner=5, total=5, outer=0 7893 LOG Filter timing: filter=com.adobe.cq.social.commons.cors.CORSAuthenticationFilter, inner=5, total=5, outer=0 7896 LOG Filter timing: filter=com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet, inner=5, total=5, outer=0 7898 LOG Filter timing: filter=com.adobe.granite.optout.impl.OptOutFilter, inner=5, total=5, outer=0 7901 LOG Filter timing: filter=com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet, inner=5, total=5, outer=0 7903 LOG Filter timing: filter=com.day.cq.wcm.core.impl.WCMRequestFilter, inner=5, total=5, outer=0 7906 LOG Filter timing: filter=com.adobe.cq.history.impl.HistoryRequestFilter, inner=5, total=5, outer=0 7908 LOG Filter timing: filter=com.adobe.cq.mcm.campaign.servlets.CampaignCopyTracker, inner=5, total=5, outer=0 7911 LOG Filter timing: filter=org.apache.sling.rewriter.impl.RewriterFilter, inner=5, total=5, outer=0 7914 LOG Filter timing: filter=com.adobe.granite.httpcache.impl.InnerCacheFilter, inner=5, total=5, outer=0 7917 LOG Filter timing: filter=org.apache.sling.i18n.impl.I18NFilter, inner=5, total=5, outer=0 7920 LOG Filter timing: filter=org.apache.sling.distribution.servlet.DistributionAgentCreationFilter, inner=5, total=5, outer=0 8372 LOG Applying Error filters 8375 LOG Calling filter: org.apache.sling.i18n.impl.I18NFilter 8380 LOG Calling filter: org.apache.sling.rewriter.impl.RewriterFilter 8390 TIMER_START{handleError:throwable=java.lang.NullPointerException} 18581 TIMER_END{10189,handleError:throwable=java.lang.NullPointerException} Using handler /libs/sling/servlet/errorhandler/default.jsp 25767 LOG Found processor for post processing ProcessorConfiguration: {contentTypes=[text/html], order=-1, active=true, valid=true, processErrorResponse=true, pipeline=(generator=Config(type=htmlparser, config={}), transformers=(Config(type=linkchecker, config={}), Config(type=mobile, config=JcrPropertyMap [node=Node[NodeDelegate{tree=/libs/cq/config/rewriter/default/transformer-mobile: { jcr:primaryType = nt:unstructured, component-optional = true}}], values={jcr:primaryType=nt:unstructured, component-optional=true}]), Config(type=mobiledebug, config=JcrPropertyMap [node=Node[NodeDelegate{tree=/libs/cq/config/rewriter/default/transformer-mobiledebug: { jcr:primaryType = nt:unstructured, component-optional = true}}], values={jcr:primaryType=nt:unstructured, component-optional=true}]), Config(type=contentsync, config=JcrPropertyMap [node=Node[NodeDelegate{tree=/libs/cq/config/rewriter/default/transformer-contentsync: { jcr:primaryType = nt:unstructured, component-optional = true}}], values={jcr:primaryType=nt:unstructured, component-optional=true}]), serializer=Config(type=htmlwriter, config={}))} 27131 TIMER_END{27129,Request Processing} Dumping SlingRequestProgressTracker Entries 

---

ApacheSling/2.6 (jetty/9.2.19.v20160908, Java HotSpot(TM) 64-Bit Server VM 1.8.0_131, Linux 4.9.38-16.33.amzn1.x86_64 amd64)

[smacdonald2008]

Community cannot really help you when something is broken and you most likely require a hotfix.

You need to open a ticket so support can investigate. Something is not workign properly. See the post that is under feature content by Peter Nash.

[premchandr61956]

Hey Kiran,

We also have installed SP1 in our AEM 6.3 instance and not facing any issue accessing the URL: <<HOST>>/mnt/overlay/dam/gui/content/assetsrouter.html it redirects to this URL:<<HOST>>/assets.html/content/dam.

Try it on a fresh instance and if its reproducible.

Thanks,

Prem

[hamedt61381075]

Hello Kirank ,

How did you solve this ?

I am also facing the same problem.

Thank you for your help.

Aminata

[KiranK_Edem]

Hi Hamed,

we we had a scene7 related hotfix installed on our server and that caused it. Basically that hotfix wasn’t supported on the SP1.

Best,

Kiran

[vishwanath881]

check if all the bundles are in active state..this resolved our issue.