Is there a way to find Adobe’s pre-scoped average for AEM

[jack0808]

Hi, I read the product description of AEM Managed Services, and I saw Adobe has some pre-scoped average under the description. But I can not find more about the pre-scoped average. Is there a way  to find Adobe’s pre-scoped average for AEM.

Thanks.

Customer’s average User-driven load placed on the production environment Author Instance(s) of the Managed Services exceeds Adobe’s pre-scoped average, Customer may experience performance limitations

[Nirmal_Jose · Accepted solution]

Contacting your customer success manager should get you that info.