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InternalTranslationUtilitiesImpl error while loading pages

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Level 4

I am getting error while loading page containing community component . Please let me know if you have idea on the below error :

com.adobe.cq.social.srp.utilities.impl.InternalTranslationUtilitiesImpl Error getting common store language[Ljava.lang.StackTraceElement;@167851

Wanted to know when this error can be expected ?

Thanks in advance!

1 Accepted Solution

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Correct answer by
Employee Advisor

Hm, that's strange. You should raise a ticket with Adobe support then.

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3 Replies

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Employee Advisor

Can you please share the complete stacktrace (at least the relevant pieces)?

What Java version are you using? Please post all relevant "java.vm.*" properties from OSGI-Webconsole -> Status -> System Properties

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Level 4

Hi Jörg Hoh​,

Below is the version details :

  1. java.vm.info = mixed mode
  2. java.vm.name = Java HotSpot(TM) 64-Bit Server VM
  3. java.vm.specification.name = Java Virtual Machine Specification
  4. java.vm.specification.vendor = Oracle Corporation
  5. java.vm.specification.version = 1.8
  6. java.vm.vendor = Oracle Corporation
  7. java.vm.version = 25.152-b16


Please find the logs below  which got generated upon loading a page having Forum component .Is there any configuration missing?

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig resource

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig get default storage config

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getStorageConfig get default storage config

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getConfigAtPath: /etc/socialconfig/srpc/defaultconfiguration

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getConfigAtPath: /conf/global/settings/community/srpc/defaultconfiguration

11.09.2019 09:03:42.957 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl Default configuration path: /content/usergenerated/asi/mongo time: 0

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl In function: resourceToACLPath

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl Resource type: social/forum/components/hbs/forum supertype: null

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig resource

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig get default storage config

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getStorageConfig get default storage config

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getConfigAtPath: /etc/socialconfig/srpc/defaultconfiguration

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getConfigAtPath: /conf/global/settings/community/srpc/defaultconfiguration

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl Default configuration path: /content/usergenerated/asi/mongo time: 0

11.09.2019 09:03:42.958 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl resourcePath: /content/sample/sampleLink.html/jcr:content/parsys/forum

11.09.2019 09:03:42.959 *ERROR* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalTranslationUtilitiesImpl Error getting common store language[Ljava.lang.StackTraceElement;@4039a329

11.09.2019 09:03:42.974 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig resource

11.09.2019 09:03:42.974 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.SocialResourceUtilitiesImpl getStorageConfig get default storage config

11.09.2019 09:03:42.974 *DEBUG* [0:0:0:0:0:0:0:1 [1568172822692] GET /content/sample/sampleLink.htmlHTTP/1.1] com.adobe.cq.social.srp.utilities.impl.InternalSocialResourceUtilsImpl getStorageConfig get default storage config

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Correct answer by
Employee Advisor

Hm, that's strange. You should raise a ticket with Adobe support then.