Integrating AEM6.5 with Adobe Launch via Adobe I/O

[ganeshboggavara]

Hi,

We are trying to integrate AEM6.5 with Adobe Launch via Adobe I/O and I created a Adobe Launch Integration, Adobe IMS configuration and while creating Adobe Launch Configuration in AEM6.5 I could not find my company and the properties populate in drop down, Below is the screen shot

Any ideas appreciated

Thanks,

Ganesh Boggavarapu

[Vikram_Gaur_]

Hi Ganesh,

Thank you for contacting Adobe AEM Community.

Just want to check, Have you configure Launch Property?

Please follow "Step 1" and "Step 2" on this documentation and Video Tutorial : https://docs.adobe.com/content/help/en/experience-manager-learn/sites/integrations/adobe-launch-inte...

Thanks,

Vikram Gaur

[ganeshboggavara]

Hi Vikram,

Thanks for the response, I did follow the same steps, This is working now after I added Adobe Launch service in the Adobe I/O integration which was missed previously, We have already been using Adobe Launch form several months, we are doing this now as part of upgrade from AEM6.3 to AEM6.5

Now I have the Launch Library loading on two sites but not the main site out of the three sites with common code we have, I see an error "Adobe Cloud ID object Error" in the console

Any ideas?

Thanks,

Ganesh

[marschrode]

This link is dead

[Vikram_Gaur_]

Here is the video for creating Launch Property : https://experienceleague.adobe.com/docs/experience-manager-learn/sites/integrations/experience-platf...

[ganeshboggavara · Accepted solution]

We need to add Adobe Launch in IO Integration service

[marschrode]

Same problem here. Alle steps are done. IMS Integration health check worked (green) - Adobe IO connection exists - Adobe IO Launch integration is configured. 

The request to adobe.io is successful - but the response is empty. Client js fails during trying to parse the response JSON which does not exist

What's wrong if the response is empty ?!