In AEMaaCS - Aem Sites Launches url are not working on the preview

[RajTSC]

Expected Behaviour

AEMaaCloud Service - Launch urls need to be pushed to preview servers and we should be able to view that /content/launches.. url.

Actual Behaviour

AEMaaCloud Service - Launch urls pushed to preview servers are not loading showing null pointer exception. PFB the logs

Reproduce Scenario (including but not limited to)

Steps to Reproduce

1. Create a AEM Launches url and push to preview through manage publication
2. Try to access that aem launches direct url on the preview url with core-cif jar installed in that instance.

Platform and Version

AEM Release | 2023.2.11289.20230224T170559Z
core-cif-components-core:2.4.2

Sample Code that illustrates the problem

https://github.com/adobe/aem-core-cif-components/blob/core-cif-components-reactor-2.4.2/bundles/core...

Logs taken while reproducing problem

/content/launches/2021/09/27/thanks_giving/content/tsc/en/cms/grilling.html HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught Throwable
java.lang.NullPointerException: null
at com.adobe.cq.wcm.launches.utils.LaunchUtils.getTargetResourcePath(LaunchUtils.java:129) [com.adobe.cq.wcm.cq-wcm-launches-core:5.14.54]
at com.adobe.cq.wcm.launches.utils.LaunchUtils.getTargetResource(LaunchUtils.java:108) [com.adobe.cq.wcm.cq-wcm-launches-core:5.14.54]
at com.adobe.cq.commerce.core.components.utils.SiteNavigation.lambda$toLaunchProductionPage$2(SiteNavigation.java:190) [com.adobe.commerce.cif.core-cif-components-core:2.4.2]
at java.base/java.util.Optional.map(Optional.java:265)
at com.adobe.cq.commerce.core.components.utils.SiteNavigation.toLaunchProductionPage(SiteNavigation.java:190) [com.adobe.commerce.cif.core-cif-components-core:2.4.2]
at com.adobe.cq.commerce.core.components.utils.SiteNavigation.getGenericPage(SiteNavigation.java:127) [com.adobe.commerce.cif.core-cif-components-core:2.4.2]
at com.adobe.cq.commerce.core.components.utils.SiteNavigation.getProductPage(SiteNavigation.java:59) [com.adobe.commerce.cif.core-cif-components-core:2.4.2]
at com.adobe.cq.commerce.core.components.utils.SiteNavigation.isProductPage(SiteNavigation.java:204) [com.adobe.commerce.cif.core-cif-components-core:2.4.2]
at com.adobe.cq.commerce.core.components.internal.servlets.CatalogPageNotFoundFilter.doFilter(CatalogPageNotFoundFilter.java:104) [com.adobe.commerce.cif.core-cif-components-core:2.4.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.12.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.12.2]
at com.adobe.granite.uriprovider.dba.DBAHeaderFilter.doFilter(DBAHeaderFilter.java:107) [com.adobe.granite.uriprovider.dba:0.2.8]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.12.2]
at com.adobe.cq.wcm.core.extensions.amp.internal.AmpModeForwardFilter.doFilter(AmpModeForwardFilter.java:84) [com.adobe.cq.core.wcm.components.extensions.amp:2.21.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.12.2]
at com.day.cq.dam.core.impl.servlet.DisableLegacyServletFilter.executeFilter(DisableLegacyServletFilter.java:197) [com.day.cq.dam.cq-dam-core:5.13.476]
at com.day.cq.dam.core.impl.servlet.DisableLegacyServletFilter.doFilter(DisableLegacyServletFilter.java:154) [com.day.cq.dam.cq-dam-core:5.13.476]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.12.2]
at org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter.doFilter(RequestProgressTrackerLogFilter.java:109) [org.apache.sling.engine:2.12.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.12.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:84) [org.apache.sling.engine:2.12.2]
at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:226) [com.day.cq.wcm.cq-wcm-foundation:5.14.26]
at com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet.doFilter(FormsHandlingServlet.java:138) [com.day.cq.wcm.cq-wcm-foundation:5.14.26]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.12.2]
at com.adobe.granite.optout.impl.OptOutFilter.doFilter(OptOutFilter.java:76) [com.adobe.granite.optout:1.0.0]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.12.2]
at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:226) [com.day.cq.wcm.cq-wcm-foundation:5.14.26]
at com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet.doFilter(CoreFormHandlingServlet.java:123) [com.adobe.cq.core.wcm.components.core:2.21.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.12.2]
at com.day.cq.wcm.core.impl.WCMRequestFilter.doFilter(WCMRequestFilter.java:90) [com.day.cq.wcm.cq-wcm-core:5.14.70]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.12.2]
at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:87) [org.apache.sling.rewriter:1.3.4]

[EstebanBustamante]

This looks more like an issue that needs to be addressed by Adobe. I would recommend logging a support ticket for this, or if you have identified the GitHub repo, you can create an issue there as well.

[Pallavi_Shukla_]

@RajTSC Are you able to reproduce this in vanilla aem instance ( without any of custom code ) , Moreover i assume all the related bundles are up and running ?

[RiteshY18]

Hi 

if you are using cloud service then might be your preview service is disabled/ blocked

- check with adobe support 

or

- refer page below to address IP allow list for Preview Service for each enviorment

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/using-...