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Images are not rendering from DAM in a particular folder

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Level 6

Our websites are loading images from two folders.

Location :1) /content/dam/xxx/article/images001.jpg

            2)   /content/dam/article/image002.jpg (images are not loading from this path)

From path 2 , images are not loading . We are getting images blank.

Can you please suggest the issue.Is any property or permission issue on particular folder.

1 Accepted Solution

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Correct answer by
Level 10
7 Replies

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Correct answer by
Level 10

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Level 9

Are you able to display image directly by invoking 2nd URL?

Any issues you see in error log or on firebug console?

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Level 6

Hi

Not tried in publisher by hitting the path.if I can access what might be the issue.

Please ellaborate

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Level 6

If we hit the URL from author instance also few images are not loading .

But the images are their in that particular location. Still few images is not loading.

What causes this issue?

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Employee Advisor

What do you mean "images are not loading"?

When you request the URL of the image, what HTTP status code does the response have? What MIME-Type? Is the size of the response body correct?

kind regards,
Jörg

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Level 3

Hello,

Are you able to see the images/details/renditions in DAM first?