how to know the upper limit access in AEM

[NinaZh1]

Hi there,

I want to figure out the upper limit access of AEM. I am not sure if we still have space to create new account. Please let me know if you have any idea. Thanks!

[giuseppebag]

To determine the upper limit of access in Adobe Experience Manager (AEM) and whether there is still space to create new accounts, you have to check your license agreement.

AEM access limits are often defined by your organization's licensing agreement with Adobe. This may include restrictions on:

• The number of named users or concurrent users.

• The roles and permissions assigned to users.

• Storage capacity and other resource allocations.

I recommend reviewing the specific terms in your contract or consulting with your Adobe account manager for clarity

[arunpatidar · Accepted solution]

Hi @NinaZh1 

Addition to what @giuseppebag  added, please check below 

Concurrent Users. The Author Tier of AEM Sites includes a limited number of Concurrent Users. Customer may use the below number of AEM Sites Author Tier users:

• up to 20 Concurrent Users with AEM Sites licensed up to 5 million Content Requests; or
• up to 40 Concurrent Users with AEM Sites licensed for 5 million or more Content Requests.

https://helpx.adobe.com/legal/product-descriptions/aem-cloud-service.html