How to give admin access in AEMaaCS?

[Mario248]

Created a program in adobe cloud and created 3 environments those are dev, stage, prod. I am the system administrator in admin console so I have full access in admin console. I want to have admin access in dev hence I enabled both AEM Users-xxxxx & AEM Administrator -xxxxx product profiles. With these settings I am able to login in aem dev server but I dont have access to /conf and /var, seems like I dont have have admin access.

I checked the user admin in aem, I could not see AEM Administrator -xxxxx group mapped to my name. Can you tell me how to enable admin access ? Do we have any local admin for dev env? 

[Jagadeesh_Prakash]

@Mario248  you should add your self as a administator in user groups in admin console. Refer to below link based on your requirement, below link helps you a lot.

https://experienceleague.adobe.com/docs/experience-manager-learn/cloud-service/accessing/overview.ht...

[Mario248]

Thanks for your response. As per this doc, I added AEM Administrator group to my name but I dont have admin access

[nitesh_kumar · Accepted solution]

Hi @Mario248 ,

I don't think you need to add yourself to both groups, depending upon what level of permission the user needs on the instance, the group can be assigned. Please read and go through these links to understand product profiles in detail.

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/onboarding/concepts... 

https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/onboarding/journey/...

Now, Assuming that you have followed the steps already in the above-mentioned links, I suspect that your group membership is not synced to the instance, there is no need of adding an administrator separately within AEM, it should be automatically synced from the admin console.

I would advise you to raise a support ticket so that it can be investigated in more detail.

Regards,

Nitesh

[Mario248]

Thanks, Let me raise a support ticket 

[Himanshu_Jain]

You can add your user within AEM Dev instance as a member of administrator group .

[Mario248]

Like I mentioned in my post, I have limited access hence I can not add admin group directly on aem dev due to lack of permission