How to get AEMaaCS Author IP address for whitelisting with another API? | Community
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konstantyn_diachenko
Community Advisor
konstantyn_diachenkoCommunity Advisor
Community Advisor
October 10, 2024
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How to get AEMaaCS Author IP address for whitelisting with another API?

  • October 10, 2024
  • 2 replies
  • 2209 views

Hi everyone,

I'm working on a setup where my AEMaaCS author instance makes API calls to serviceA. However, the API for serviceA is restricted and can only be accessed by white-listed IP addresses. I need to figure out how to obtain the public IP address of my AEMaaCS author instances so that I can white-list it in serviceA.

I executed ping command to get IP for my author, but it's Fastly IP address. 

What is the best way to get the public IP address of AEMaaCS author server to provide it for white-listing?

Any help or best practices for this setup would be greatly appreciated!

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Best answer by daniel-strmecki

Hi @konstantyn_diachenko,

you will need to contact Adobe support to find our the IP range of your author instances. Keep it mind author tier also scales in AEMaaCS so it will never be one single public IP you can whitelist.

I would suggest to switch to domain-based whitelisting, token-based authentication or a static proxy with a static IP address.

 

Good luck,

Daniel

2 replies

daniel-strmecki
Community Advisor and Adobe Champion
daniel-strmeckiCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
October 10, 2024

Hi @konstantyn_diachenko,

you will need to contact Adobe support to find our the IP range of your author instances. Keep it mind author tier also scales in AEMaaCS so it will never be one single public IP you can whitelist.

I would suggest to switch to domain-based whitelisting, token-based authentication or a static proxy with a static IP address.

 

Good luck,

Daniel

    konstantyn_diachenko
    Community Advisor
    konstantyn_diachenkoCommunity AdvisorAuthor
    Community Advisor
    October 10, 2024

    Hi @daniel-strmecki , thank you, you confirmed my biggest fears about static IP. 

    Kostiantyn Diachenko, Community Advisor, Certified Senior AEM Developer, creator of free AEM VLT Tool, maintainer of AEM Tools plugin.
      Mahedi_Sabuj
      Community Advisor
      Mahedi_SabujCommunity Advisor
      Community Advisor
      October 11, 2024

      Hi @konstantyn_diachenko,

      We have raised Adobe support ticket last month regarding same topic. Support team confirmed - Cloud Env IP range is large and is not shared for whitelisting. You need to set Advanced Networking. Dedicated Egress IP would be the right fit for the use case you mentioned. Please review [1]

      It won't have any performance effect, and the same dedicated IP is applied for all environments in your program.

      [1] - https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/security/configuring-advanced-networking#dedicated-egress-ip-address

      Mahedi Sabuj
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