How to get AEM 6.4.1 using Classic UI to work with IE 11 | Community
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Level 2
August 14, 2018
Solved

How to get AEM 6.4.1 using Classic UI to work with IE 11

  • August 14, 2018
  • 4 replies
  • 2645 views

We're just starting to our move to AEM 6.4.1 and one of our requirements is it has to work with IE 11.  And until we start developing for Touch UI, we are still using Classic UI.

The release notes for AEM 6.4 state that Internet Explorer 11 supports the Classic UI.

We can get to the classic Welcome screen just fine, http://localhost:4502/welcome.html; but if you select "Websites", "Digital Assets", "Users", or "Tools"; we end up with a blank page.  CRXDE Lite and Package Manager come up just fine.

AEM 6.4.1 in Classic UI mode works as expected in Chrome and Edge browsers.

I would have filed a support ticket, but these pages seem like such a fundamental Classic UI features, I feel I must be missing something.  Can anyone using AEM 6.4.1 and Internet Explorer 11 confirm there is no problem?  Is there some setting I need to set in AEM?  Is there some IE setting I need to set (or unset)?

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Best answer by leoberliant

This is a known issue with AEM6.4. It will be fixed in SP2 for AEM 6.4

4 replies

smacdonald2008
Level 10
August 15, 2018

I have asked from of our internal team members to confirm this.

leoberliantAdobe EmployeeAccepted solution
Adobe Employee
August 15, 2018

This is a known issue with AEM6.4. It will be fixed in SP2 for AEM 6.4

CQHondoAuthor
Level 2
August 15, 2018

Thanks for your reply.  Is your response an official statement that originated from Adobe?  Do you know if there is a hotfix that we can grab at this time?  Or if not, do you have any visibility on a release date for SP2?

smacdonald2008
Level 10
August 16, 2018

Leo is part of the customer support team.