How to clear the author server cache stored on the dispatcher servers without logging into Dispatchers.

[sudheersundalam1]

Hi All,

We have a pretty standard setup where the author server can be access via ELB->Dispatchers to login and author the content. The dispatchers vhost for author is caching some author OOTB files at path "/mnt/var/www/author" directory on the dispatcher servers(This is the standard location).

How can we clear the cache stored under path "/mnt/var/www/author" without logging into the Dispatcher servers?

The content cached from publish instances are stored at the standard path of "/mnt/var/www/html" path and we are able to clear it by using the "ACS Commons Dispatcher Flush UI" tool. The cache clearing for author cache is not working, maybe, because the ACS Commons Dispatcher Flush UI is only programmed to clear the dispatcher cache at path "/mnt/var/www/html".

Any leads on this is highly appreciated.

Thanks,

Sudheer

[SantoshSai]

Hi @sudheersundalam1, 

Please check this if it helps: https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-16568.html?lang=de-DE

Regards,

Santosh

[sudheersundalam1]

Hi @SantoshSai, 

Yes, we are already using the ACS Commons Dispatcher Flush UI to clear the cache for the content generated out of the publish servers and stored at the path "/mnt/var/www/html" on the dispatcher servers. My question was on how to clear the cache generated out of the "AUTHOR" server and stored at a different path ("/mnt/var/www/author") without logging onto the dispatchers.

Thanks,

Sudheer.