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git pull OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 0

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Correct answer by
Community Advisor

Hi @Sai1278 
Due to a software update issue, delete the 'C:\Program Files\Git' folder and reinstall Git. After reinstalling, log in with your user ID and password. This step is necessary for Git to function correctly.



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Community Advisor

Hi,

This is not related to Adobe or AEM, so you can also look outside this community. However, in general terms, 

the error message you're encountering suggests that there's an issue with the SSL connection when Git is trying to access the repository. This could be due to various reasons such as network issues, SSL certificate problems, or firewall restrictions. Here are some steps you can take to troubleshoot and potentially resolve the issue:

  1. Verify SSL Certificate: If you're accessing a repository over HTTPS, ensure that the SSL certificate is valid and hasn't expired. You can check this by visiting the repository URL in your web browser.

  2. Update Git and OpenSSL: Make sure you're using the latest version of Git and OpenSSL. Older versions might have bugs or compatibility issues that could cause SSL errors.

  3. Try Cloning Using SSH: If you're currently using HTTPS to clone the repository, try using SSH instead. SSH connections might bypass SSL-related issues.

  4. Check Firewall Settings: Ensure that your firewall settings aren't blocking Git from accessing the repository. You may need to adjust your firewall settings to allow Git traffic.

  5. Temporary Disable Antivirus or Firewall: Sometimes, antivirus software or firewall settings can interfere with Git's network connections. Temporarily disable them to see if it resolves the issue.

  6. Use a VPN: If the issue persists and you suspect that it might be related to network restrictions or censorship, try using a VPN to bypass any potential blocks.

  7. Contact Repository Hosting Service: If you're using a hosted repository service like GitHub, GitLab, or Bitbucket, reach out to their support team for assistance. They might be able to provide more insights into the issue.

  8. Check System Logs: Check system logs for any relevant error messages that might provide additional clues about the underlying cause of the SSL error.

Hope this helps



Esteban Bustamante

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Correct answer by
Community Advisor

Hi @Sai1278 
Due to a software update issue, delete the 'C:\Program Files\Git' folder and reinstall Git. After reinstalling, log in with your user ID and password. This step is necessary for Git to function correctly.