Getting 503 for queryBuilder.json

[chitranshs92047]

Hi All,

I am getting below message for /bin/querybuilder.json:

Do somebody know what the exact cause for this issue can be. And is it somehow also related to "AuthenticationSupport Service missing" error. Since also getting below:

04.11.2022 14:49:21.028 | ERROR | 192.168.151.3 [1667573361028] GET /libs/granite/csrf/token.json HTTP/1.1 | org.apache.sling.engine.impl.SlingRequestProcessorImpl | ServletResolver service missing, cannot service requests , sending status 503
04.11.2022 14:49:21.198 | ERROR | 127.0.0.1 [1667573361197] GET /bin/querybuilder.json HTTP/1.1 | org.apache.sling.engine.impl.SlingRequestProcessorImpl | ServletResolver service missing, cannot service requests , sending status 503
04.11.2022 14:49:21.810 | ERROR | 127.0.0.1 [1667573361810] GET /bin/querybuilder.json HTTP/1.1 | org.apache.sling.engine.impl.SlingRequestProcessorImpl | ServletResolver service missing, cannot service requests , sending status 503
04.11.2022 14:49:22.443 | ERROR | 127.0.0.1 [1667573362443] GET /bin/querybuilder.json HTTP/1.1 | org.apache.sling.engine.impl.SlingRequestProcessorImpl | ServletResolver service missing, cannot service requests , sending status 503
04.11.2022 14:49:23.093 | ERROR | qtp955493576-20933 | org.apache.sling.engine.impl.SlingHttpContext | handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.
04.11.2022 14:49:23.093 | ERROR | qtp955493576-20933 | org.apache.sling.engine.impl.SlingHttpContext | handleSecurity: Possible reason is missing Repository service. Check AuthenticationSupport dependencies.
04.11.2022 14:49:23.719 | ERROR | qtp955493576-20942 | org.apache.sling.engine.impl.SlingHttpContext | handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.
04.11.2022 14:49:23.719 | ERROR | qtp955493576-20942 | org.apache.sling.engine.impl.SlingHttpContext | handleSecurity: Possible reason is missing Repository service. Check AuthenticationSupport dependencies.

[Raja-kp]

What version of AEM are you using? Which instance is displaying the above ERROR message?

[krati_garg]

@chitranshs92047 

It appears, the loggedin user who is trying to access querybuilder, do not have required permissions. If you are exposing this servlet to a 3rd party application for fetching query results. This might not be the best solution as there are better provisions available.

[KannanC · Accepted solution]

Hi

         There are multiple reasons for instance to give 503 Authentication missing error, however pretty common reason is abnormal shutdown of server and the suggested fix is to cleanup the indexes(/crx-quickstart/repository/index) and restart.

This issue has been discussed here already, please have a look at this link:
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/getting-an-authentications... 

Hope this will help you .

Thanks