Forced to use Touch UI

[malissas1679627]

                Hi, I have a user that is being forced into the Touch UI when she goes into AEM. I have included an image of the process we all use to switch to classic view after logging in. Everyone else is able to remain in Classic view however, this user is forced back into the touch UI once she opens a page to edit. We found a temporary page by page fix but don't know why this is happening and would appreciate any help and ideas for a permanent fix. Thanks!!  

[sandeepm744005]

Ask user to go to User Preferences settings and select Authoring Mode as Classic. Hope this helps..

[Ratna_Kumar · Accepted solution]

Hi Malissa,

Yes Sandeep is correct. You can go to User preferences situated at the top right corner of the page.

And clicking user preferences, you can select authoring mode as classic and click Accept. 

See this docs for more information: https://docs.adobe.com/docs/en/aem/6-2/author/author-environment/user-properties.html 

Hope this helps!

Thanks,
Ratna Kumar.

[smacdonald2008]

Please let us know if the issue solved. 

[malissas1679627]

Thanks All, I have relayed this to my user and will let you know if this works.

[kautuk_sahni]

Site Wide

In system console (http://localhost:4502/system/console/configMgr) there is an OSGi configuration forWCM Authoring UI Mode Service. You can change the property of Default authoring UI mode to CLASSIC

Per User

Login as the user, navigate to Projects (http://localhost:4502/projects.html/content/projects), select the user icon in the top right hand corner, select the settings icon, ensure that Authoring Mode has Classic selected.

~kautuk

[aheim02]

This topic is covered in the documentation:

• Selecting your UI

It might be worth checking the UI Overrides for the Editor.

[AnkurAhlawat]

Hi, I have covered all of the above points in a doc format learn how to configure user interface in aem.

regards,

Ankur Ahlawat

AEM CQ5 Tutorials