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Failed status for development environment delete action

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Level 2

I was deleting one of my dev environment on cloud manger and it was showing the deleting message for some time and after that showing Failed  status. Their is no information about why the delete action got failed. Any idea on this ?

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1 Accepted Solution

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Correct answer by
Level 2

Hi @sanith 
Can you be more specific in the scenario deleting an environment failed for you?
Firstly Production and staging environments created in a production program cannot be deleted.
If that's not the case,  there can be multiple reasons deleting an env is failing on Adobe Experience Cloud

1. You cannot delete an environment while a deployment is in progress.

2. If an environment is locked, it cannot be deleted. 

3. If there are active pipelines associated with an environment, it cannot be deleted.

4. In some cases, lower environments (like staging or development) are required for the operation of the production environment, so they cannot be deleted.

5. If there are dependencies on an environment (such as other environments relying on it for integration testing), it cannot be deleted.

6. Depending on the specific policies and configurations set up by your organization, there may be other restrictions in place that prevent the deletion of environments.

Verify above things, if still you are facing the issue you can share logs , or raise a concern with the SPP team.

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1 Reply

Avatar

Correct answer by
Level 2

Hi @sanith 
Can you be more specific in the scenario deleting an environment failed for you?
Firstly Production and staging environments created in a production program cannot be deleted.
If that's not the case,  there can be multiple reasons deleting an env is failing on Adobe Experience Cloud

1. You cannot delete an environment while a deployment is in progress.

2. If an environment is locked, it cannot be deleted. 

3. If there are active pipelines associated with an environment, it cannot be deleted.

4. In some cases, lower environments (like staging or development) are required for the operation of the production environment, so they cannot be deleted.

5. If there are dependencies on an environment (such as other environments relying on it for integration testing), it cannot be deleted.

6. Depending on the specific policies and configurations set up by your organization, there may be other restrictions in place that prevent the deletion of environments.

Verify above things, if still you are facing the issue you can share logs , or raise a concern with the SPP team.